I picked this location as I was catching the California Zephyr in the morning and I didn't want to worry about travelling across SF in peak hour to catch the train. You can walk from this hotel to the train station. That removed a stress for me, as missing the train would've impacted my whole holiday. It was pleasant enough.

It was very expensive for one night. The room was fine, there was nothing wrong with it, it just felt very overpriced.

All good. Shower was nice - unusually, mixer was on opposite wall from shower head but it would have been great if soap dispensers had also been on same wall with mixer. Towels were very nice.

Plastic "glasses" - yuck. Only 1 tea bag. The "fancy" lighting for the sink area was HORRIBLE for actually doing anything like (for me) shaving, for others putting on makeup. Not anough direct light. I had to use my phone flashlight to get enough light to see to shave! Also, no place for drying towels used for 2nd use. A pet peeve is hotels (not this one) which ask that you reuse towels but don't provide hook or rack to hang them to dry. This one didn't ask. Finally the living space also suffered from minimalist lighting - 3 in total, 1 on each side of bed and 1 at desk. It's a recipe for leaving things behind because you can't see them! And in this case, I had to turn each on and off independently and they really did NOT light up the room. IT was DARK!!!

Nice comfortable beds, clean room with a wonderful view of the bridge (not the famous one!) and the parking was right outside our window. We didn't try the breakfast so can't tell. Many nice places nearby within 5min walking distance to grab something to eat for lunch or dinner. The location is absolutely perfect no matter how you wish to go downtown, that was the main reason we chose it in the first place. By car you are ideally located with free parking spot, and the bus station is right across the street. Made our visit carefree and allowed us to enjoy our staying there with no additional worries.

Minor, but I think that the reception desk should be aware of the means of public transport around their own premises. At least, next time be kind enough to look it up in your computer, that's what I did using my phone in front of you!

Good use of space in room. Nice walk-in shower. Good free brewed coffee downstairs. Free parking. Walking distance to purchase items at Trader Joe’s. Quite room. Plenty of electrical outlets and charging ports. Comfortable beds.

The smoke detector was flashing all night. Kept my wife up. Fortunately, we had brought eye shades, which she remembered about after several hours of being unable to sleep. It’s impossible to detect the flashing unless the room is pitch dark, so I’m not certain the staff was ever aware of it until we reported it the next morning.

The Breakfast that came with the room took our breath away; a sit down breakfast served to us, white napkins and real silverware; we could order from several options, we were even served coffee. For that alone, we decided we would return to this lodging.

Pretty tight bathroom with shower and commode in one room and the sink outside by wardrobe was a little awkward.

The room was very clean and nice. The bathroom was also very clean, roomy and well equipped (handheld shower head). Breakfast was ordered from a menu. It was very well prepared and quite large. Breakfast for all was supposed to be included in the price, but wasn't (once again Booking.com failed miserably). However, the Manager was VERY friendly, understanding and flexible and saved the day (thank you so much).

The beds were very narrow (although we were informed from the start).

The restaurant staff Jocelyn was extremely helpful and greeted all the customers with a smile. It made our family feel welcome. The breakfast was wonderful. Will definitely stay again if I'm able to come back this way.

The one no so good thing was there was only one mirror in the room, and it was above the sink. So made getting ready a little bit of a challenge.

Staff were great. Burger was tasty from the bar.

I missed the elevator overpass at the train station and lugged my baggage up the stairway overpass a block away following the google maps. A mention of the station overpass when people call could be helpful. It was my fault that had nothing to do with my stay which was very good.

Everyone was friendly and helpful. The hotel was clean and well maintained. The room was comfortable with daily room service. The hotel has Security on the property , visible in the parking lot . The Cafe has just enough offerings and is reasonably priced. Our stay was for 7 days.

Low water pressure in the bathroom sink.

For this area of the bay, free parking and on-site visible security is a gem! The staff are extremely friendly and professional! Great shout-out to the attendant who served us breakfast on Sunday morning! She went above and beyond to ensure our family had a great start to our day!

There were some party revelers being loud late at night going on for quite some time! Not sure if hotel staff addressed them.