Staff were fabulous, especially Alex (part of the reception team) and Leo (concierge team) they were so helpful and kind. Food was really lovely, portion sizes huge though! great choice of restaurants with outdoor seating too either on the Boulevard or by the pool. Room was very spacious and clean with all amenities you would expect of this class of hotel. Would highly recommend

There was nothing really to dislike, everyone was so friendly, kind and helpful. My only observation would be the portion sizes of the food, don't like waste so advise to order appetisers or to share or be very hungry when you order!

Location, breakfast and rooms

Stayed there 3 days and two nights but never allow us to sit outside at the cafe neither breakfast nor dinner. They always said that they are booked and trying to squeeze us to indoor dining. Especially the lady named as Kelly has made other Americans priority to sit outside and insist us to sit insidefor dinner. However, when I checked almost the half of the people sitting outside was only drinking coffee but not having dinner! That behaviour really goes under my skin!!

Great location, extraordinary staff, very comfortable, clean, and spacious room.

Overnight parking is overpriced for hotel guests. And it should be considered in the room fees for such prestigious hotel and not paid separately. And the swimming pool was very dirty with leaves and dirt, and there were dining menus and papers and towels at the bottom of the pool.

We loved the central location; they had complementary coffee in the morning down in the lobby. Our room had a wraparound balcony and a large bathroom. The concierge was very helpful in booking a car for the airport and dining reservations. They delivered balloons and a small cake for our birthday.

The first night at midnight housekeeping woke us up at midnight to deliver a bed that was not something we requested. They left the lights on so we had to get up to turn them off. The next day our room was not made up when we returned at 8:30pm someone had put the "Do not disturb" on our door. They did come promptly when we asked that they come make up the room though. After the first night our card keys were deactivated. We had to go back and "re-check in" for the remaining 2 nights.

The staff were so professional, helpful and friendly. It is a beautiful property in a fantastic location. The toiletries were absolutely fabulous!!! Gorgeous smell and great quality!! It is expensive to stay here, but honestly, worth every single penny. I cannot recommend it highly enough! Esther provided a top notch pedicure with warmth and a smile.....a lovely lady! I want to make a special mention of Irene at the front desk/reception. She was warm, friendly, authentic and an absolute delight!! We loved our stay here and Irene was definitely a part of that. A truly exceptional hotel.

Nothing! This is a fabulous hotel with exceptional staff who make you feel at home and like you belong! Thank you Beverly Wilshire for a wonderful experience!!!!!

excellent location

the bathroom should have a private water closet particularly in a suite .

The location was good, while the staff and cleanliness were among the best I have experienced.

It was disappointing that breakfast was only available as a la carte service from the restaurant, and that it was not included with the booking, unlike other five star hotel brands at a similar price point around the world. In addition the spa did not have a sauna, only a steam room. This was unlike other 5 star hotels.

Very nice hotel and we have been kindly surprised. at a check in at first it was not very polite welcome from one employee and it took more than an hour. but after that all was perfect, room service was very good, breakfast and hotel’s restaurant very nice. location is fantastic. just don’t go to so-called Michelin chef restaurant in the hotel as it is fake and stuff is very unprofessional and food is not worth those money. the somelje brought me 5 years younger wine than in menu as said it is same taste and two years old wine offered to decant. another one brought brut champagne instead of blanc-de-blancs and thought we won’t know the difference. so stay away from there.

not polite person at check in and beef restaurant

Iconic place right in front of Golden Triangle Rodeo Drive. Possibly best location for your first LA visit - safe district, walkable, many restaurants and bars. The staff is pleasant and helpful, and there are great LA views.

Pretty old room with very strange shower cabin. It's small, and luckily I am not a big guy, but if you are, it's better to take a bath. I don't know why the shower cabin is constructed like this, but the hotel, with such a level of expectations, could afford more, I guess.

Everything, location, beds comfortable, acs are working great, staff is amazing.

A little noisy around the building that has the hotel but only in the morning. If it bothers you, you can ask for a different room. I was settled i didnt change. Also connecting rooms can have no privacy and you can clearly hear the guests next door.