Everything was super clean, the staff was friendly and accommodating, and breakfast was good (excellent coffee machine!). The rooms are really tastefully done and feel roomy and comfortable. The bathroom has really nice Kohler fixtures and great Lather bath products (much nicer than some more expensive hotels I’ve stayed in). I’d definitely stay here again.

The mattress in my room could have been a bit more comfortable. It seemed like it was great at some point but I’m assuming it was a little old, bc I could feel some springs in some spots. But it didn’t keep me from sleeping and this definitely wouldn’t keep me from coming back. Other rooms may be better.

The Cottages's remodel is excellent. It feels elevated and thoughtful. Lots of little touches that made it a wonderful stay. I'll come back, for sure.

Nothing, I thought it was on point.

Highly comfortable room with everything I could want including a clothes steamer, hair dryer etc. Gorgeous, healthy, delicious breakfast in the mornings -with espresso machine and tea available 24 hours. Nice small gym facilities and pool. Great customer service. Perfect location.

Room walls are thin - I could hear the next door neighbors very loudly. i stayed on the downstairs floor with the Oak trees above me, and the acorns hitting the roof were also loud! (Which I found more comical than annoying.) The hotel offers ear plugs. I also had a hard time locating a power outlet in the bathroom. Not a problem - I dried my hair in the living room instead.

The cottages were amazingly clean and comfortably . I stayed for 3 days after surgery and was very comfortable. This is the best hotel I have stayed in for a long time .

It is nice little place tucked back off the main El Camino Real road. It’s very clean and quiet. We had a small private patio off our room. They offer a nice breakfast in the morning and 24/7 coffee and tea. They have a small work out room with a washer and dryer available for use by guests. It is close to good restaurants in Menlo Park (most on Santa Cruz Ave).

It was all great. My only suggestion is they add a close up make up mirror in the rooms. Also the refrigerator doesn’t hold a bottle of wine (or any tall bottle for that matter) so you will need to put your wine and taller bottles in the refrigerator near the registration desk.

It is absolutely gorgeous and clean. The staff is sooooo welcoming and make you feel special. I would recommend this hotel to everyone I know.

There was nothing I disliked about the property.

A fabulous hotel near Menlo Park. An unassuming entrance off El Camino leads into an oasis of comfort and top-notch service. The rooms have been beautifully updated - ours had a lovely private, outdoor patio. The pool, gym and grounds are immaculate. Breakfast (included) is outstanding. And the small touches, like a readily-available coffee machine, ice water and chocolate bowl in the lobby, and free laundry take it over the top. Do yourself a favour - look no further if you’re looking to stay in an extraordinary boutique hotel in this area.

We stayed for five nights and could have stayed longer.

Property was remodeled and had only been open for a couple of weeks. Everything was brand new. Breakfast was delicious and they have a great coffee bar.

We couldn’t have hoped for a more perfect everything! I can’t say enough and have been constantly raving about this place. The exterior, grounds, room, location, breakfast, and staff. Thank you and God bless you for obviously not cutting any corners and giving such excellence and at such a fair price. We also very much appreciated that there were no bs additional charges for parking or “resort fees,” and a wonderful European style complimentary breakfast. Bravo on restoring my hope that there actually ARE still businesses that care and strive to make something truly good. We felt very happy to be there, comfortable, and welcome. Please don’t change.

Honestly nothing.

Newly redone, it seems architecturally designed, tastefully decorated, and with nice materials and finishing touches. Good quality bedding and towels (not branded, but on par with Marriott), large TV, excellent water pressure, fast and stable wi-fi. It felt spacious, possibly in part due to the room's high ceiling. It was perfectly quiet, most likely because the rooms are well sound-insulated (caveat: cannot be 100% sure because the adjacent rooms seemed empty). The overall feeling was of better quality than in the pictures, meeting and exceeding expectations. Although some of the front desk staff seemed new and unsure of what they could or couldn't do, or how, (we had an unusual request), everyone was polite, nice, and they tried to be helpful. Wholeheartedly recommended, thank you for an excellent stay!

The aircon, which we used for heating, (re)starts each time with a loud clank/bang noise. Then, it remains relatively loud while operating, and due to its positioning on the floor seems to aspire-in and lift-up some fine dust, which may be an issue if one is allergy (or similar) sensitive. We got used to it, but it was the only item that was out of sync with an otherwise perfect, absolutely perfect, room.