The gentleman at the front desk was exceptional. Very warm reception which made us feel very welcome and relaxed! After a long journey this felt very good indeed. All problem solving was initiated with the spirit of positivity and professionalism.

The only one detail is that I was missing a bedside table to the right of the queen bed by the window. Would have been great to have something to put my belongings on there. As the other bed side table was a shared space.

Super friendly and helpful staff - easy check-in and parking. Great that they had king beds. Appreciate the fridge and microwave in the room. Shower was fantastic. Within walking distance to bars and restaurants.

Would have liked bigger pillows. Like most things in Mt Shasta, the motel is right on the main drag so there is some traffic noise

This was a lovely find on our stopover between Portland San Jose. Extremely welcoming staff. Bed was comfortable. Firm mattress but not a rock. Quaint town. The Yak shack in town serves a deliciously filling breakfast burrito, unfortunately seating only outdoors. (We woke up to 6inches of unexpected snow, so we ate in our car:)

Furnishing is great, I really loved the bathroom faucets and water pressure, mattress is large and comfortable. Quiet location, plenty of parking and a slow power plug for EV charging. Lady at the reception was very helpful with recommendations on hikes and restaurants.

From the photo of the rooms, I hoped there would be blackout curtains, but they’re not - it’s too bright in the morning. No breakfast available.

Upgraded to a "family room" with separate King bed room, and room with 2 Queen beds (though I only needed 1 bed)! Lovely room. Comfortable bed. $25 pet fee (reasonable). Electronic locks. Helpful staff even with check-in past 11pm.

No elevator to 2nd floor (had to lug upstairs). Bathroom fan is noisy and goes on with lights...even when not needed.

They do not provide breakfast but there are good l options nearby such as the Black Bear Dinner.

All lodging in town is close enough to the busy train line that you will hear trains from time to time. Most of the rooms here have windowless walls on the side facing the train line, reducing the noise quite a bit. You might still want to bring ear plugs, though.

From the moment we arrived the front desk staff (I think Amy) was very friendly and helpful. I was given a tip on a place to go for a day out and we loved going there - it was the lower, middle and upper falls. We all enjoyed the hike and the cool dip in the water.

The only night we had to use the firepit and cornhole as a family neither one was available because we were told it was going to rain. I didn't see it coming and it didn't rain. Not a deal breaker but a frustration.

it was a nice clean room however for the 520$ i paid for two nights there were no extras. but the staff was nice, room was clean.

would have been better with coffee in the lobby. When i went to get some hot water at 7am the lobby was locked and no one answered so i couldn’t get hot water to make coffee.

Comfy bed and a separate seating area with new carpet throughout. Amazing water heater kept shower running hot almost instantly and for the entire shower. Really nice shampoo which lathers well and is pleasant-smelling. Incredibly clean room! Also, it snowed during the day and night; parking lot was promptly plowed and staff brushed all snow off car windshield / windows.

We had a very pleasant stay at the Inn at Mount Shasta. As some reviewers pointed out, it is a motel, but it has been renovated very recently. Our room on the second floor was quiet, spacious and very clean. Looking at what is available in town in terms of centrally located accommodations, I think that they are the best option. The ladies at the reception, both when we checked in and checked out were very efficient and pleasant.

No complains!