Every staff member was kind and helpful. And even when we were almost late for breakfast the lady helped my daughter make a waffle 🧇 and she didn't rush us but made us feel important. Also my daughter said she was such a kind person for helping us.

It was just one evening, but some guest decided to smoke even though it is a smoke free location, but when I told staff they got on it right away. And when I woke up in the morning I couldn't smell a thing...I guess that's more of a dislike to the customer then the location.

I chose this motel because of the price and it wan't too far from my friend's place. He was very pleased with it, as it's a safe area in Palmdale. Staff was friendly and helpful at all times. I would give 8.5 despite a few thing I mentioned.

There is no hot water jag in the room, only the coffee maker. So I had to go downstairs to get a cup of hot water and tea. The design of the room was unsuall, as a handbasin was not in the bathroom, but near the door, which I found inconvenient. Little bottles of shampoo, conditioner and body lotion were provided. But for the last night, there were a shampoo and two body lotions by mistake, as they were in the same bottles. As it's near the regional hospital, every night I heard an ambulance, but wearing ear plugs helped me sleep better.

The suite was quite spacious. Coffee was available in the room. The bathroom was huge. The staff were helpful. There was breakfast. In spite of the busy street, it was fairly quiet. The couch was fairly comfortable (at least for a short person like me). Just a short drive to the mall and restaurants.

I had to go downstairs to the ice machine. The breakfast was the same thing everyday. A little variety in the breakfast sandwiches would have been appreciated. Entrance driveway is limited by direction. I would like to have had a sofa bed in the living area. No guide in the room to tell you what TV channels were available.

The room was clean and bed comfortable. The staff was very kind. Breakfast had many choices.

Unfortunately, several people chose to play load music in the cars outside our window at 12midnight. It did not last long, about 5 minutes, but, loud conversations continued in the hallway outside near our entry door. Again, it didn't last long, but made it difficult to get back to sleep.

Wish you allowed pets, like you used to. This was a random trip for my husband and I without our dog. We would return if we were in the area again, but we normally have our dog. We like this Best Western. The elevator was not working, and we were placed on the ground floor, and it worked out perfectly for us. The staff was very accommodating.

Friendly staff. Everyone was nice and treated us like we were number one. The Continental breakfast was good and easy to self serve and there was plenty to go around. The location was down from the freeway and easy to access from the street. Area safe and well lit.

Parking was ok, if you got back late you just had to park further out. Plenty of space out back.

The Breakfast, great customer service . (Highly recommended) I like that there's no roaches or bed bugs or anything like that.

I didn't dislike anything, the best Western is one of the best in its class.

Affordable hotel with great facilities, clean room, comfortable bed. I also like the complimentary breakfast

The location is nearby the highway so you might hear some vehicle noise and there are no nearby restaurants so we have to drive a mile or two to get to the nearest one

All around a solid place to stay. Close to the amenities. Easy parking, clean rooms and a special shout out to Rosa who cleaned our room 3 days in a row. She didn't exceptional job!

Hard to come up with even one item that I didn't like. But if I had to choose one, nope. Still can't think of anything. LOL We will be back!

I actually feel really comfortable All staff are very respectful.they make you feel at home every time I stay I always want to come back and I Do

Breakfast is always served on time I love the coffee available 24/7abd they have the best filtered water