Location, friendly staff, Cleanliness,

I miss the great breakfast from the past most breakfast now is just premade and very bland, Miss the Rooms being made cleaned daily, maybe even just having the bed made, don't have to change sheets, I get it Covid changes were made but this change was never returned to normal, Dont get me wrong its not just your locale. I travel a lot for work and its just comforting after a long work day to come into room with a made bed.

I loved how when I arrived the clerk at the front desk I missed his name but I arrived Friday evening around 6:20 I hope he see’s this but he was absolutely amazing. Made me feel safe and comfortable. Every-time I would pass by the front desk he would always make jokes with me and when the hot water for coffee ran out he had it out and ready for me in under 10 minutes. He was absolutely amazing and probably the best part of my stay apart from the amazing room and how quiet and peaceful it was.

I have no complaints.

I wish I got his name, but the gentleman who checked us in was the absolute best! We told him we were in town for a funeral, and he was so sweet to us. Joked with our son and was the smiling face that we needed for this trip. We appreciated him so much. All of the staff was wonderful, we didn't even ask and housekeeping gave us extra towels when we ran into her, when she saw we were a family checking in for a couple of days.

Our only thing that we didn't really care for was the breakfast. It was bland, and just ok. Nothing to write home about, we would still stay here again. Not that big of a deal.

Price, parking included, comfort, location were all benefits. Close to lots of shopping and food places and gas stations ect. Being next door to highway patrol was a good safety component

Breakfast not well. Just basic. I think if you all improved breakfast you could really be best hotel.

Excellent location, especially for our business meeting. Don and Charles were great and made sure everything was just as it should be. The bed is really comfy and we had a great time.

I would have liked some water in the morning with my breakfast and couldn't find any.

I stayed it was fine. Room was comfortable, however we didn’t get ti eat breakfast.

There was an open space in the biotin of the door, I could get down and see out the room , not sure if it was supposed to be that way.

Location was good close to food , shopping and close enough to other hotels and family, suite was nice and i liked the shower and i liked having a nightstand on both sides of bed somehow someplaces feel only one side or in between beds is enough it is not.

The one and only thing that would have made my nights would have been better pillows i loved the quantity was not happy with the quality please please change them we all know it can be done

The location was great. It was minutes away from Ontario Mills. The staff was friendly.

We didn’t like the breakfast. There were a lot of good reviews on the breakfast so I was expecting something much better. The waffles didn’t taste good. The only other options were really oatmeal/cereal… It would have been nice to have the crib set up in the room that was requested prior. I had to call at 11pm at night when we got back to the hotel asking for it and we had to figure out how to set it up which was really annoying, i was exhausted. I did appreciate the lady at the front desk carrying it up to us, she was very pleasant and had asked if I needed help with it and I declined thinking I could do it , so I can’t blame anyone because she asked.

The staff was very friendly & helpful. Glenda & the chef took time to chat with us & make special orders. The front desk helped with all needs. I will use this chain again

I have no complaints.

Beautiful and Modern, love that the facility is so well taken care of and that it has a new feeling to it still. Staff is incredibly friendly and cordial, makes check in process a breeze. Overall this one of the best airports in this area. Fully recommend.