Hostel was clean, beds were clean, toilets, showers were clean too. Sheets and towels were provided. Lots of connections to BART lines and MUNI lines. The service people were really nice

The location is dangerous, however the hostel appears to have good security. The hostel smells odd, but you get used to it after the first day.

My stay at the union hotel was very good for the price paid. My small room was just what I needed for a 3 night stay - double bed, sink, bedside table, mirror and chest of drawers. Private room, shared toilets and shower all extremely clean and kept to a good standard and fresh towels provided in my room during my stay without asking. Location of hotel great for the confident traveller - local shops near by and bus stop great for links to lots of places in the city.

Wifi connection was a bit up and down and didn't always work and no satellite connection for the TV so it never worked. I didn't spend much time in the hotel so not an issue and probably could have been easily fixed.

The favorite part was staff - friendly and helpful. Room was clean, and was cleaned again during my stay.

Downside is location, as street is full of homeless people, but that’s not really fault of the hotel. And probably if you go there, you’ve read the reviews and you know what to expect. For me it was okay, I needed just a place to stay, tried to be careful when coming back, so it was fine. Anyway, despite the amount of homeless people, street is located close to other well known objects, so with public transport you can reach everything really fast :)

Great location, right in the Mission District and only 1 minute walking distance from the 16th St & Mission "BART" metro station. There's a constant, informal 'flea market' outside the station and many rough-looking street people hang around. But they are in a sad situation and don't bother you. The US has no functioning social system and rent prices are insanely high! The negative reviews I saw here have nothing to do with the hotel, the environment is a mirror of a broken system, maybe better to see the reality as it is. The hotel itself is an old historic building and I wasn't sure of what to expect, but it turned out to be a decent and safe place. Simple rooms, clean, no noise, free Wifi. There is a shared bathroom and shower, but frankly, in 2 days, I never coincided with anyone when I went there. Very friendly staff. I wanted to stay in that area because I was visiting a friend who lives only two blocks away and it was a good experience after all! Mission St. is full of commercial shops, 16th St. has a Latino supermarket with everything you need just across the street. Once you go down further to Valencia St., you'll find bars, Mexican and fancy coffee shops and restaurants. This is the original "San Francisco de Asís", way back to when it was a Spanish mission in 1776; the oldest building in SF, "Mission Dolores" is also still right there (https://www.missiondolores.org/old-mission).

Modest but sufficient accommodation for those who wish just overnight stay. Friendly and helpful staff. The location was quite ok. Metro station, buses, and public bike station are just around the corner, and a couple of shops and restaurants are nearby (I recommend the one to the left when leaving the hotel), Even if the hotel claims they do not provide parking there is a paid one on the back of the hotel (30 USD per 24hrs)

I got what I expected.

Close to train station, private room, hot shower, housekeeping very good. Hotel is older so room was ice cold-good for sleeping (I work nights) but I had 2 extra blankets of my own. Mission District has excellent Mexican food & breakfast next door at Martha’s was amazing! Other reviews mentioned “bad area”…it’s SF! There are homeless EVERYWHERE, most are harmless and I am a single female and felt safe. Street vendors and church worship held on the corner and fresh markets across the street.

Pillows were lumpy and sheets were a little dingy & didn’t smell fresh but overall clean. Housekeeping knocking on door to give me new towels everyday when I was trying to sleep-but that was just them doing their job although I would’ve reused my towels for a few days.

VERY clean and comfortable rooms. Nice staff. Great value. Very convenient location in the middle of everything. One of the most comfortable hotels I've stayed at in San Francisco for a fraction of the price

No sinks in the bathroom, only in your room. So after you use the toilet, you have to walk back to your room in order to wash your hands. It would be nice to have a fridge in the room, but since this is a very cheap price, I understand why they might not have it.

For the cheap rate, I was not sure what to expect, and I was glad to see it was definitely not a sketchy place. The hotel was well-maintained, clean, and safe. A bathroom was always available, and I only had to wait a short time for the shower. The staff appeared to be a family business and were great. If you have questions about the city, feel free to ask.

The bed was a little hard for my comfort. A hand towel would've been nice, but they did supply two sets of washcloths and bath towels.

The location is good, there are amazing food places around the corner and the BART is right there. I felt safe enough in the evenings. The staff was very friendly. Surprisingly I never had to wait to use the restroom or the shower

There is some noise from the streets and the windows don’t shut it off fully but it was still ok

The location is good, just direct In front of the hotel it's a bit sketchy (but normal for the US) - general easy access to nice neighbourhoods and good public transport connection. Free coffee in the morning and cleaning everyday, friendly and helpful staff The price is really fair for what you get.

It's a bit noisy at night.