The beds are super comfortable and the room was very clean. The location is key for being able to enjoy Manitou Springs and all the fun things to do in the area. Despite the hotel being older, it is well taken care of and I would stay again for sure!

Due to the hotel being older there are limited plug-in's for charging items. This would be a pretty easy upgrade for them and something most people would really appreciated. I also could have used a microwave to heat up my dinner / breakfast, BUT the refrigerator was perfect.

We enjoyed our stay here very much. The location was perfect for us, as we had plans to do things in every direction from Manitou Springs. It was nice to be within walking distance of downtown, and still be close to a major highway (US 24)

The breakfast was just ok-----would've been nice to have a bigger selection. And I don't think the fruit got replaced the whole week we were there; by Saturday AM the oranges were small, dried, and hard.

The hotel is at the outskirts of town but you can easily walk there. There is a shuttle bus stop right across the street that takes you into town or all the way to the cog railway station. I had plenty of time before the departure of the cog railway, so I opted to walk there. Google maps will tell you that it will take about 45 minutes to get there, however it took me only 30. The hotel has a quaint little pool. It's not ideal for swimming laps but I did it anyway and it worked. The hotel is also a very short distance from the Garden of the Gods. 5 minutes by car, 10 minutes by bike.

There wasn't anything I didn't like.

Room was very large and clean. Lots of places to hang things and lots of surfaces for suitcases and other items without being crowded. Great location. Close to Garden of the God's and Hwy 24. Was able to walk to dinner in Manitou Springs. Plenty of places to plug in electronics.

The bed was not very comfortable. People in room beside us were fighting and were disruptive in the night.

Eric on front desk was really helpful, he represents the best in service, looking forward to staying at the hotel next time ,thank you from Tracey & Darcy xx great pool, hot tub, enjoyed breakfast

Traffic was difficult to slot in to, people smoking outside of our rooms, for a non smoking hotel

The location was central to all of our activities. The room was large, clean and comfortable. The staff was very friendly and helpful. We were made to feel welcome and appreciated.

The only negative was in regard to breakfast. It was a little lacking. If you are not into waffles, muffins or cereal, you might have a difficult time finding it filling.

Comfortable beds and nicely appointed room. Good value, in general. Breakfast could be improved with the addition of protein beyond peanut butter. Maybe boiled eggs?

Third day we left the room at about 11:00 a.m. and returned about 5:00 p.m. Housekeeping had been about 2 doors away when we left. When we returned the soiled towels had been removed and the trash emptied, but beds were not made and clean washcloths & hand towels had not been provided, nor trash liners replaced. Housekeeping finally showed up about 6:00 asking if we needed anything but only hand towels and more bath towels (which were not needed) were provided. Not sure what happened to cause the lapse in room cleaning. It had been more than adequate the previous 2 days.

All staff we interacted with were friendly & helpful! Great location to downtown Manitou Springs, Manitou & Pikes Peak Cog Railway, & SunWater Spa, & Manitou Incline. Really good Italian restaurant next door.

Nothing…

Location was great, the beds were comfy, room was big and had a nice sitting area.

The continental breakfast was not all that great. It's what my family referrer to as a dry breakfast. Cereal, toast, oatmeal packets, hard-boiled eggs.

There are now 2 locations for Mugnuson Hotel. I thought I had booked the one I stayed in previously. Initially I was disappointed but for the value the new one was perfectly fine. When making a reservation. Just check to see which one you are booking.