All the atmosphere created in Snowmass. - the music. - the smores - the free coffee at the lift. - the staff - the fire pits - the ice skating No expense spared to make the guests stay enjoyable.

Again, the food options. The village needs improvement. The limited shop meant that unlike in vail, where we walked the streets at night. In there was really nowhere to go so we unexpectedly spent slot of the time in our room. - it needs more shops, - and more restaurants

Location.

Nothing. There have been great improvements made since my stay last year. Especially cool mist humidifier in room. Game changer. My room was always 74 degrees even with thermostat turned down to 62. Fortunately, I prefer warmer rooms.

Views

Elevator by our room was not working. Bed was very uncomfortable. Had to call for instructions on finding ice machine. No one was physically at the tiny front desk most of the times we went by, including key drop (was a little nervous leaving our card keys in a vacant area during check-out and was not able to get a printed copy of bill?)

Cost, location, balcony and free parking.

The rooms facing the street were loud all night with truck deliveries, loud people walking, etc. We had to keep the door open all night to cool the place down since there is no ventilation in the rooms. Bathrooms at least should have a little fan in them.

Loved the price and the room was exceptional. Loved having a balcony and was not expecting that at all so it was a nice and beautiful surprise. Very nice location and facility. Will definitely stay here again.

We only stayed 1 night and arrived late, so the only thing I would change is that as I would have liked to have enjoyed some of the other perks of the facility like the hot tub, pool, restaurant.

proximity to mall and lifts. also I paid for a room with a view, it my view was of the pool and other buildings. same view I have had for lower price.

room definitely shabby. No bulb in heat lamp in bathroom. made no attempt to remediate as I found the staff to have very little command of English. getting tissues and a wastebasket for the room was interesting.

unfortunately, this is the only way to contact with this hotel. I call a lot of times but no ppl answer the phone in the hotel. I left my bag in the hotel. but there is no ppl in the hotel answer the phone. so sadly, I must ask for help from here. I called the number is 9709238400, which is no ppl answer the phone. please call me, thank you.

The staff at Wildwood and Viewline were really on top of their game. We especially want to thank Claudia at the Viewline Reception desk. She was able to get us a late checkout so we could pack our skis. She was awesome!

The resort fee is always a bummer. Wish they would just build this into the room fee.

Very near to all ski facilities

Rooms were not properly cleaned

We were upgraded to the Viewline resort. The hotel was very clean, staff were amazing, and the amenities were wonderful.

Nothing it was so close to the slopes.