I loved that it was easy to park. The hotel itself was nice and our room was really large and had great views of the Long Island Sound and the city of New Haven. It was also really close to the venue we were going to watch a concert. I also like that they gave us drink vouchers for being a "Select Guest" member.

The hotel had a nice new fridge installed in the room which was great. The not so great part is, they didn't take the plastic wrap off of it or plug it in. The coffee maker was also unplugged. These wouldn't be a big deal if they were just sitting on the floor or on the desk but they were inside a large cabinet that was hard to work around. My husband would have plugged it all in but even he was thwarted by the cabinet. The tub seemed to be out dated as well, I think a shower stall would have been an outstanding touch.

Breakfast. Food was good. Service was good. Bell service wa excellent. Valet parking a bit tenuous. Your system of checkin with a car is very poor

Figure out a better system with cars pulling in and checking in. Currently the system of not being able to drive i nis very poor. With the par]trol carv present, it doesn't make on confident of the area either. I imagine the reason the access is blocked is for safety and a previous issue. We really didn't have a lot of time to explore the area. Wecwere concerned about the safety of the area. The hotel is priced a bit high

Nice hotel. Comfortable bed. Valet parking staff was great. Bar open til 2am. Head waitress at breakfast on Saturday went above and beyond. She was great. I loved that check out was a noon instead of 11. And I love that they sent me a text confirming everything the day before.

Clean. Although shower could've been cleaner, or maybe it was just stained. Streets were very loud, even at 1:30am and again at 5am. Even tho we were on 12th floor New Haven streets are noisier than NYC streets. No bloody Mary's or mimosas available Saturday morning brunch which was a bummer. Needed a full length mirror outside of the bathroom. In bathroom was inconvenient.

Taya at the front desk was very helpful and professional throughout our stay. She was very friendly and attentive to our needs and played a huge part in making our stay at the Omni pleasant.

It took too long to check in. There were only 2 people at the front desk and both kept me and my mother waiting for over 15 minutes to check in at 11pm.

The staff was amazing and went above and beyond to make our stay as enjoyable as possible. Beds were comfy and amenities were plentiful. Very convenient location for commencement weekend ceremonies.

Pricing for an event weekend was exponentially higher than their usual rates. This hotel is aging. Plumbing is slow to drain.

Clean room with nice accommodations.

Most of the night, constant loud noise in the street. People hanging around the entrance smoking marijuana. I did not feel safe to walk the street in the evening in front of the hotel

We arrived early for a family Christmas party and were able to check in which helped a lot. The room was clean and had a great view of the sound. The staff at the front desk were very helpful on both check in and check out. Location can't be beat when staying in New Haven.

Everything about it except….

The $9.95 “Deluxe” or $14.95 “Premium” WI-Fi charge is very annoying. It would have been waived if we were “Select Guest Members”. As a matter of principle we chose not to join this “select” group”. I guess the only way we can show our displeasure with WI-Fi and “Resort” fees is to take our business elsewhere which we will do the next time we go to New Haven.

Beautiful property, room was very comfortable, excellent location, excellent staff

Price gouging for the period of Yale graduation was staggering. We stayed at the Omni multiple times over the years our daughter was a student. The Omni doubled plus the rates (in the high $600-700s per night) for the whole period of graduation and the alumni reunion weekend. We won't stay there again, just on principle.

Location is excellent if you want to walk around Yale university and see the beautiful parts of New Haven. The room was large and comfortable and the view from the 19th floor was spectacular!

The room wasn't sound proof and there was a nigh club nearby