Upon my arrival, I got settled in my room. The air conditioner fan began making a terrible sqeaking noise. It was unbearable. Notifying the staff immediately, I was moved to a different room. After that, my stay was uneventful and pleasant. The room was clean and comfortable. For the cost, the amenities were very good with coffeemaker, refrigerator, and microwave. I chose the venue for its convenient location. If I am in the area another time, I will stay at Pier Blue.

A great little place in a perfect location for seeing this lovely state. Great room with a lovely comfy, clean bed. Lovely and quiet at night too. The chap at reception was extremely welcoming, friendly and helpful. Really enjoyed our stay.

When we booked it had breakfast included, however when we arrived we were told that had changed and that we could purchase breakfast at the cafe on site...an added expense which we hadn't expected. This seems to happen a lot in this location, a previous hotel did the same. A little unfair I think, we should have been reimbursed for the non existent breakfast which was already included in the price at booking

The Pier Blue Inn is in an excellent location to enjoy all of the key sites of Old Saybrook, Connecticut. I dealt with three separate Front Desk personel, and they were each incredibly gracious and wonderfully accommodating. Our room was clean, sufficiently large, and had every furnishing/convenience we needed. The staff was also respectful and considerate of our dog.

The Inn is currently undergoing some renovations. The work was not disturb us, evenings were quiet.

The room was clean and well laid out. The heater was quieter than many that you find in hotels. There was plenty of hot water for showers and the shower head was nice. The location is convenient and the room was very quiet. The lady at the front desk was polite and welcoming.

I booked a King Room and when I walked into my room they had given me a room with two double beds. I almost went back to the front desk, but just let it go. The only other problem was that they put plastic on the mattress, which I totally understand, but then it's just a thin sheet between you and the plastic. It was very crinkly, hot, and the plastic kept slipping off of the mattress. Most places I've stayed have a washable mattress pad between the plastic and the sheet, which helps.

The room was just renovated, and everything was brand new. It was quiet. The view was nice at the back of the property and had picnic tables and chairs. The location was great in its proximity to restaurants and sightseeing. Rick was really accommodating and helpful.

The first room was musty smelling, but clean. When we told Rick about this, he immediately changed our room to one that had been newly renovated. He felt bad about the first room and mentioned that they are still updating them.

Location was pleasant and quite. There is a nice breakfast lunch restaurant across the street. Grounds were good for walking my dogs. The evening clerk was very friendly and helpful.

Rooms are dated and carpet is old. We booked a disability access room that was poorly set up for mobility impaired people. There is a regular bathtub, not a walk in shower so many disabled people would not be able to use it and the handrailings are poorly placed. No grab bar for getting in and out of the tub or on and off the toilet. No bath chair though they might have been able to provide one if we had asked. Refrigerator needed defrosting and was barely cool. In all fairness, these short comings are common in motels in this price range.

I booked 20 minutes before I arrived on a Sunday night when I was too tired to drive and got a fairly reasonable rate for summer. Rick at the front desk was very personable and even offered me a free bottle of water and told me if I needed to stay past 11 AM it wouldn't be a problem. Room was nice, though I think the beds were twins, rather than queen size. Very nice wooden table and bench in the room which made it feel more homey. The mattresses are enclosed in plastic, with bedding on top, to help deter bedbugs and other creepy crawlies. I was concerned that the plastic under the sheets might be uncomfortable, but that wasn't the case.

The fan in the bathroom was a bit noisy and the bathroom was a little dark/dingy, but was still clean.

Cute town, easy to find. Quiet area. Nice diner across the street. No frills. Loved the wooden table in the room.

Air conditioner/heater scared us a few times making weird noises. The bathroom has mold behind the handle and smells like mildew. The ice maker was out of service. It was just very old and run down.

The staff was very friendly and polite and the woman and man at the front desk were a joy and pleasure to talk to warm welcome and gave me a free bottle of water which was very nice of them. Room was very clean at worked well and was nice and quite and very relaxing. It’s in a very convenient location not far from food or the beach or any shopping you would like to do. I thoroughly enjoyed my stay and would definitely go back again.

We loved that we could bring our dog and the wee was nice area to walk her and poop bags provided as well. The rooms were clean and appropriate for the affordable rate. We liked being right near our car as well. Also there is an amazing breakfast place across the street and a Dairy Queen next door! Also close to grocery store and other shops/fast food places.