We have stayed here before -- which already says a lot. Rooms are spacious, staff is friendly, lobby is always hopping, breakfast is good, workout room good. Love that the rooms are suites so you have a bonus area with couch even with the basic room. This time we had a bit of a mix up with the reservation and faced with a king bed rather than two queens for two moms and two teen sons, and a sold out hotel, the desk staff went above and beyond to help us set up extra mattresses, loaded with pillows and blankets and everything we needed. They helped us make it so cozy and comfy that when a two queen opened for us for the second night the teen boys did not even want to move, we had to force them. Really, kudos to the Phyllis and John who made our stay perfect and welcoming despite the third party reservation site's mix up.

All good.

We chose the hotel on a whim after learning that our son's weekend baseball tournament had been moved to the University of Delaware, and he had to be at the field at 7am. We're accustomed to staying in a hotel for baseball weekends, and usually have to rush around in the morning when we're barely awake to pack up and check out while making sure we get him to the field on time. It was luxurious knowing we didn't have to be out of the room until noon - and with the field less than 10 minutes away, we were able to watch the game and return to the room for a change of clothes before checking out! Unfortunately, we didn't get to enjoy the breakfast buffet (we chose a few more minutes of sleep and granola bars in the car), but it looked delicious. As far as the room itself, I joked that I wanted to bring the bed home with me! Wonderful firm (but not too firm) mattress - couldn't even feel my husband's movements on the other side - and soft, cottony sheets. Bottomless supply of hot water, good water pressure, nicely scented body wash, shampoo, and conditioner (it was nice knowing that we didn't have to lug all this with us when we were just staying one night), and plenty of fluffy, bright white towels. The room was creatively laid out with a desk area separating the beds from the "living room" end of the suite, and there was a microwave, coffeemaker, and a true mini fridge (not one of those ones that you have to repeatedly turn on every few hours like they have in some hotels). Also loved that the drapes were truly room darkening and fully spanned the width of the window. We usually request a room on a high floor and away from the elevators to minimize noise, but I forgot this time. We ended up on the second floor but were near the end of the hall. I was vaguely aware of a few people coming down the hallway to their rooms near us, but it was extremely quiet after they closed their doors.

I had read in other reviews that people did not like the bathroom door, but I couldn't envision what the issue was (I wish I had snapped a picture). The bathroom is long and narrow (spacious!), almost the full depth of the room. The door is a sliding barn door just opposite the foot of the first bed, and it has a large panel of frosted aqua-colored glass. Aesthetically, it's really chic, and it does provide full privacy. On the downside, the light from the bathroom does glow through the glass panel. It didn't prove to be an issue for us, but I guess it could be annoying for light sleepers if someone were to use the bathroom in the middle of the night.

I liked that it was roomy and clean. I needed a razor and they gave me two for free!

The room was dark on one side with no lighting. The sliding door to the bathroom is just plain weird. It’s almost see through and my teenage daughter was really I comfortable showering with her parents on the other side. The person’s silhouette in the bathroom is visible. Plus, the toilet is also in there so you really feel like there is minimal privacy. Also I stayed for 2 nights and there was not enough toilet paper. I had to go down and get a roll.

Breakfast was great. My husband and I appreciated the healthy add-ins for the oatmeal. My oldest daughter enjoyed making a bagel sandwich, and my younger daughter loved the waffles with blueberry compote. Everything was delicious and the area was very clean. The free water bottles in the lobby were a nice touch. The beds were comfortable.

Housekeeping didn't show up after our first night and we had to go ask for clean towels. It would have been nice if the refrigerator included a freezer section.

I really liked that the breakfast included fresh scrambled eggs from pasture raised chickens. There was also organic sugar. Which shows that they care about their guests health as well as their comfort.

The door to the bathroom was frosted glass which was fine for the most part, but let light into the room if someone needed to use the bathroom in the middle of the night.

The concierge on the night I checked in was was extremely helpful, friendly, and patient. The hotel was accommodating of my service dog and allowed me to bring my smaller dog as well. The room was spacious and clean. Overall a great experience!

Although the breakfast was delicious and filling, I would’ve like to see a little more variety. Some flavored creamers for the coffee would have been great, too!

Hotel is clean, modern and close to major attractions in Newark. Rooms are very spacious. This is my second time staying here and would definitely stay again. My family lives 2 miles away from the hotel and is the perfect place to stay when visiting. Breakfast is included and has many options. I had a minor issue during my stay, and the staff was very quick addressing it and solving the issue.

Staff was great 👍 only issue was using third party billing and charges for holds which I was unfamiliar with direct policy on how they work besides this everything was great and would stay again and recommend to others

Information on billing being more specific

I like how friendly everyone were. Everyone were very helpful and extremely understanding. Traveling with two kids alone isn’t always easy but staff helped out a lot.

Just two things were a little disappointing. 1. The pool being closed. The indoor pool was one of the reasons why I picked this hotel. I wanted to give my girls something to do without having to leave the hotel. My second reason would be the lighting in the suite. The desk and coffee/fridge area light wouldn’t turn off. It was to bright when trying to get some rest.

The free breakfast was actually really nice! So many options and the food was actually really yummy. Last hotel I went to was like bananas and watery eggs and hard toast. But this hotel had so many options, all fresh, quiche, yogurt, sausage sandwiches on bagels, cereal, etc. I also really liked how the shower came stocked with full size body wash and shampoo and conditioner (mounted to wall so no freebies Hahahha) but so roomy and nice and had free water bottles on the counter in lobby and a nice bar in lobby.

The pool was closed due to needing maintenance and my room didn’t have a sink in the “living room part” only the bathroom part. The tap water tasted like chlorine.