Great staff, clean and comfortable room, good hot breakfast, amazing shuttle drive - this group far exceed my expectations. Clearly "above and beyond" staff. Excellent and exceptional service, keep up the great work.

Spirit had malfunction with plane leaving out of Houston which caused us to miss connecting flight in Fort Lauderdale, spirit rebooked us for the following morning - and we had to find last minute arrangements for that day and evening. So that how we ended up at your property. Your staff turned a horrible situation into an amazing and memorable stay. Thanks guys 💕

The staff was unbelievable!! Loved the pond. Loved all the ducks. Loved the location.. there is a free shuttle for the airport. To be picked up and brought back. They also shuttle you around a few miles. We used them to get to the movies. Out to dinner ect. The breakfast was ok Not sure what the sausage was?? Scrambled eggs were good. They had fresh oranges. Over all I would not hesitate to stay there again. The staff just makes this place great

It could do with an upgrade. Elevator slow, not all my lights worked. Didn't like the french doors in the bathroom. The tile in the pool was falling off. I would have liked Kleenex in our room. Just shampoo and a bar of soap. I was hoping for conditioner.

Great room. Friendly staff. Good breakfast. Walking distance to restaurants, movie theatre, small shopping centre. Shuttle to airport

The key cards would not hold the info. We had to get them redone every day. VERY frustrating, however staff was also frustrated that the key card system was continually failing The staff was SUPER good about getting us back into our room and dealing with everyone's frustration. (All rooms were having issues with key cards). Hotel needs to UPGRADE

Pool was nice. Breakfast was better than expected for quality, but variety and quantity was lacking. Breakfast area was clean and service was good. Not crowded amongst other buildings; nice grounds.

Water in the lobby was always empty. Shuttle is not available as much as advertised. It only runs to the airport until about 10:15pm, not 11:00pm (driver won't make a run that puts him back at the hotel after quittin' time). They can only take you to one place for food or shopping. They don't like to call a taxi; they expect everyone to use Uber. You can't really walk anywhere unless you can walk at least a mile. "Close" is only on a map, but far away by the walking route.

The location- walking distance to many restaurants. Free airport shuttle. Breakfast. Heated pool! Grounds/landscaping Clean rooms Helpful friendly staff

The room itself was great there were a few small things that could use some maintenance- the bathroom door is a two panel swing door while it worked well and looked great it did not lock and so it would open slightly with air flow in the room -which we didn’t mind as we are family but may be a privacy issue with guests who may be traveling with co workers or friends other than that the room needs a touch of paint.

My first reservation was cancelled while i was on the cruise because i was out of range. I did not get the Message until we got back to port. I booked last minute. I liked the airport pickup, the driver was a sweetheart, jazzucci, staff, breakfast. I was happy to be there and even happier the first hotel was cancelled.

The cleaning staff didn't come to clean my room or ask if i needed fresh towels. They were in their own maintenance world

I like how easy it was to get from hotel to cruise port.

The day we were there was a bad day for your staff. You were hit with a brown out which left your breakfast area in disarray. Your toasters didn't function, you had run out of waffle batter, the coffee was cold, you were out of milk for cereal and your wifi went down and didn't return until much later. Your staff handled things admiralty and were very pleasant throughout. I understand that you cannot control power failures and that's why I am forgiving in this review.

Everything the breakfast was great, although the parking lot was full, everything went smoothly. Loved the court yard and the non aggressive iguanas.

They never emptied the ash tray outside for a week. Was fearful of a trash fire. Had a little trouble communicating with housekeeping they should have a translation device available to them. Couldn't get face cloths we made it work bought some nearby.

I did a layover in lauderdale on Independance day before taking my 4 year old grandson back home to Arizona. The location was very convenient and close to alot of stores and restaurants. The environment was very clean comfortable quiet and enjoyable.The staff was all smiles and very helpful. The hotel overlooks a beautiful lake and even though i was not assigned to one of those rooms my grandson and i still took advantage of it by feeding the fishes and watching the ducks swim and walk on the property. The free shuttle round trip to and from lauderdale airport which was only less than 10 mins away was also convenient. And ooooh the breakfast was delicious 😋

The only downside was that the shuttle had alot of strange looking bugs crawling around.. they started crawling on us as the bus driver took us back to the airport

Cute hotel right off the water. Very clean. The gardens were astonishing, the pool area immaculate. Staff on the evening of 5/5/24 were so friendly and accommodating. The shuttle driver was absolutely amazing. Great atmosphere. Going there felt like visiting a friend. It was warm and inviting and very relaxing.

The rooms are not very soundproof. Could especially hear everything in the adjoining room despite closed doors.