That it had a water park for the kids since we had small children

That we got the Waterpark passes and couldn’t use them cause it was too cold and was closed. Also that they rent to family without kids who are doing inappropriate things that our kids could hear through the walls

Location was great, very nice clean hotel. Staff were amazing and rooms were large and comfortable.

The tv remote does not match the tv so nearly impossible to use. The only real complaint is the constant dance hall hiphop rap music literally blaring (and I really mean BLARING) outside the door and everywhere. You cant watch tv or have a conversation, the speakers were everywhere and nonstop from 9 am to 8pm every day. For me it ruined my stay completely. But I am older, to a young couple with children it is an ideal place..

I liked how great the staff is. I like how clean everything was. The water park was available to you with your reservation. I liked that we had cable and wifi. I liked the soaps and lotion that were available in the room they were very good quality. I liked that they had an arcade. I liked that the pool was cleaned and well kept. I liked that they had towels available in the lobby and the water park area.I also liked that they had a park for the kids to play in.

I didn't like that most of the hotel was under renovation, so a lot was unavailable, like the movie theater and the restaurant. My room phone did not work at all. I did not like that there was no ice machine. I had to walk to the lobby to pick up ice bags. I did not like that the hot tub was in the water park area, so we couldn't use it unless if the water park was open.

Everyting was ok... Nice ambient, nice people, nice facilities, all clean, nice bar, nice food, nice parking area, etc...

The pool area open at 11 am This is too bad!!! My kid woke up at 7 am and no stoped to cry because she just wanted to go to the pool but the pool was closed!!! The center of atraction of the hotel is the big pool. So this needs to be open or 24 hrs or from 7 am to 11 pm. The another bad was the pool gate!!! There is only one access to the pool area... Why? We got to walk all around the ugly fence just to go to the pool... If you want go to yourroom to looking for anything you need to walk all around the hotel to go... Remove this ugly fence so the pool can be accessed from anywhere...

The water park was awesome and perfect for the kids. The staff were very friendly and helpful. This makes my 4th stay with my kids at this location.

1. The big pool was in repair during our stay and I didn't know it until the day before we were scheduled to arrive. If I had known in advance, I would have canceled. 2. The stench of Marijuana smoking was a real disappointment. My little girl vomited twice after smelling the disgusting odor. 3. We had to pack up an move a few doors down to another room, because of maintenance issues under related to our room. But we complied and moved as requested.

The room was more of a motel room, but that was ok by us. It’s super kid and family friendly. The water park staff was so nice and kept everything clean and organized. They have a tiki bar offering adult beverages but also have slushes for the kids and food. There was a strip with a small gym, room for kids (we didn’t use this just peaked inside) and an arcade. There is also a restaurant at the hotel and drink machines everywhere that was very convenient.

The only thing we didn’t like was they had music playing at the pool and at the tiki bar blasting different songs at once so you couldn’t really enjoy the music.

Nice water park the kids had a blast arcade was awesome and big!! rooms where nice and the bar inside is fun, nice dance floor music and full bar. the outdoor seating was great and the staff was amazing we even had the managers come talk to us to see what we thought about the place definitely going back!! Was a good time for the whole BMX CREW!!!!

Wish the bed was softer and that they had more people who spoke English it was kinda hard at the tiki bar to get a drink because we don't speak Spanish but there was someone who helped us talk to them

Great location, not too far from restaurants or the beach. The water park area is great for children of all ages.

The toilet was extremely low...for like kindergartens. The TV had good channels but they need to be upgraded to a smart TV so you can hook your phone up to them. The air was on the lowest it could go but we were still hot throughout the night. Please more cold air!!! Please be mindful of your neighbors, it's not good to hear your neighbor child constantly crying when others are trying to sleep.

Staff was friendly didn’t know much English but they did the best to make sure they got use what we needed. My kids left our room door wide open by a mistake. We left at 7:30pm and didn’t return until 12 mid night and the door was still open. Our belongings were where we left them and nothing was touched there are cameras all around the property. I would definitely visit this property again!😄

Amenities

Roaches in the bathroom