The room size was great! The location is good - easy to explore different districts from. The staff were helpful with any questions. Good value for money.

Our room had the view of the building's fans. Essentially zero view of anything interesting. So unfortunately we couldn't open the windows or it'd be far too loud. Also, our coffee machine didn't work properly. We were bummed the rooftop lounge was under construction. This info was not listed when booking.

Good location and friendly staff

Who came up with the glass wall idea to separate the bathroom and room? I feel like this is the worst design idea I have ever seen haha I was sharing a room with my brother and we took turns outside the room to have shower. I didn’t pay attention to this while booking the room.

Good location, comfortable bed, umbrellas available for the rain! Luggage drop.

No parking. Had just come off a cruise so got there quite early - 8.30am. I know check-in isn’t stated until 3 but when we arrived the check in guy said a definite no, that it wouldn’t be ready until 3. Most hotels I’ve experienced, have done their best to accommodate an early check in where possible but this was a definite impossibility here. Just thought it was very rigid. It didn’t affect us anyway as we headed off for the day and came back well after 3 but flexibility does go a long way I feel!

Great sized bathroom with modern features. The bed was large and comfortable. Good location near restaurants, like Julia & Henry’s, which you should definitely visit! The vintage decor of the hotel was stunning!

The location felt a little unsafe during the evening.

Good location, great staff. Marta was very attentive and helpful.

The hotel was beautiful and clean, the room was stylish and spacious and the staff was very friendly and helpful. The location made it easy to walk to many restaurants and shopping, as well as the bay.

The hallways smelled kind of musty. In addition, I chose this hotel over others because of the rooftop bar, but found out upon check in that it has been closed for 3 years.

We stayed here the night before a cruise. Convenient location, clean room, and friendly staff.

The room was great. It was clean, quite and pleasing to the eye. The staff were extremely helpful and provided suggestions when needed about the area. And the location was great since its right downtown and in walking distance to many things.

There is no breakfast "inside" the hotel. You have to walk out the building and then go into the building next door for breakfast. The food selection options didn't look very appealing to either of us so we ended up walking down the block and had breakfast at a small cafe (which was awesome). If you're looking for options like pancakes/French toast, bacon, scrambled eggs...you won't find it there. But the restaurant did look nice on the inside though!

Staff where excellent. The hotel Which I understood was a Bank in its past life. Had some nice architecture. It certainly wasn't cooky cutter, Thats for sure.

I was a little concerned as to the many Homeless people that where sleeping in the doorways.As a Senior solo traveller I had to be very aware of my surroundings at all times whilst out walking close to the hotel. I understand the problem .But it did come as a shock that in Miami there where so many people in dire straights.

Hotel is located very convieniently - within a walking distance to Bayfront Park, Bayside Market and a Metromover station. Even though it is in downtown it was very quiet inside. The room was pretty specious and very clean, the bed was very comfortable. If you travel by car you can use the option of a valet parking (additional charge) which worked very well and tehre was always a place to park in front of the hotel.

Some of the staff spoke only Spanish, there was no complimentary coffee in the lobby (which seemed to be a standard in other hotels in Florida). I wanted to use the hotel computer - it was available but had a very outdated Windows version and the mouse was broken (shouldn't be the case in a 4-star hotel).