Very FRIENDLY & HELPFUL STAFF from front counter to the ROOM MAIDS. Stains on couches should be cleaned & REMOVED not pleasant or hygienic . TV RECEPTION NOT GOOD AT ALL. Up grade on bathroom DEFINETLY needed .STEP IN BATHS are OUT & Dangerous! WALK IN SHOWER AMUST!!! Loved the space ( but that came with a price ) breakfast more than adequate. Not keen on plastic cutlery & Paper plates ( very shabby) Perfect parking facilities Location EXCELLENT . This was a Suit for 5 days and sorry to say very expensive for such outdated suit. ALL The staff as mentioned were ABSOLUTELY FABOULOUS .

So as mentioned above , OUTDATED SUIT , STAINS ON COUCHES and COUCH PILLOWS , OUTDATED BATHROOM , DEFINETLY NEED TO REPLACE STEP INTO BATH with WALK IN SHOWER. VERY POOR RECEPTION on TV. SHAME ABOUT PLASTIC CUTLERY AND PAPER PLATES /CUPS For breakfast .

Location... Location... Location... a short walk across a sometimes busy street then across a car park and your in the Dolphin Mall. The breakfast was a fabulous, hot, full American breakfast, not the basic carbs and coffee. Instead, you get eggs (done differently every day), bacon, sausages and an assortment of pastries, breads, cereal and fruit. Due to dietary restrictions, I normally book a room with a full kitchen, and this hotel is perfect with a dual burner stove top, full-sized fridge with freezer, microwave and dishwasher.

The Cost is too high... The only issue is due to the great location, you pay hundreds more than if you stay at the Hampton Inn just a few blocks away. If we were not just overnighting I would have stayed at the nearby Hampton Inn.

The room was superb and the location was excellent for shopping. I really liked the breakfast as well, and the hotel's structure in overall is nice too.

Not a major concern, but the WiFi is actually free only if you opt into a Hilton program of some sort (free of charge, but requiring a registration with your e-mail address). Otherwise, you are subject to eventual charges. While I am ok with registering into the program, hotels that offer "Free WiFi" do not pose requirements like this, and I think that should be disclosed beforehand.

During our visit in early August, my 10-year-old son and I had an amazing experience. The level of hospitality we received at the hotel was exceptional. Every day, the hotel emanated a fresh and inviting scent, adding to the overall pleasant atmosphere. The location of the hotel was perfect, offering convenience and easy access to everything we needed. I cannot think of anything negative to say about our stay. The front desk staff were incredibly professional and well-trained, and their warm greetings, using my surname, always made me feel valued and welcomed.

Nothing.

location location location

charged for early check in, when the room was ready upon arrival

Checkout attendant was great and helpfull. The hotel is in walking distance of Dolphin mall. The one bedroom double queen is large enough for a family of four.

Check-in was a mess. I think it took approximately 45 minutes to check. There was a problem with their creditcard terminal. After many tries and terminal restarts I asked to pay the deposit in cash. The attendant was not communicative and actually didn't respond to my question to pay in cash multiple times and just retried the credit card. In the end he just handed me a paper to sign for the cash deposit (not saying anything). Afterwards he just placed the room key card and two bottles of water on the counter, still not welcoming me. This is the first time I encountered a check-in like that. The knives were dirty and dull.

The hotel is clean and at an excellent location where things are close by , dolphin mall is walking distance , dollar tree, CVS and lots of restaurants near by .Loved the entrance , the hallways are so spacious , the hotel smells lovely thus making it a very refreshing experience, the buffet breakfast is a 10/10, lots of options daily and they keep switching the menu around a bit .

I think the price we paid for a 3 star was a bit expensive. The shower pressure was not to our liking and wished they had a hand held in the shower .

Breakfast was excellent compared to others.But we all didn’t enjoyed the fact that we needed to ask always for something that has finished like fruits. Replacement was super slow. And also the time schedule for someone on vacation was not so good. 9:30 is too early to end a breakfast.

The hotel was out of shampoos and conditioners, and out of body wash. All bottles were empty on our room and staff said the hotel was out of it. And the breakfast schedule.

The room was amazing went into the bathroom they had shampoo rinse and soap they also had cream it smelled amazing room was big and spacious loving the fact that they give you water for free breakfast was Amazing food was omg great best coffee ever

The only down fall was the couch was and looked a little dirty and a bit small the parking lot had very little handicap spaces since my mom is handicap it was difficult to find a space near the door because there are only 5 which I believe should be at least 10 handicapped spaces and I just got surgery so that was even more difficult had to park super far from the entrance

The location was ideal the close proximity to the mall and short travel time from the airport was definitely added bonus to our trip. the room far exceed my expectations with the full kitchen and living room space. the breakfast was ok.

Really hard to find an issue probably parking as the compound is shared between two Hilton brands. and the breakfast could have more options however you do have a full kitchen in your room.