Everything went well. When we got there didn't have one of our 3 rooms that we booked and paid for on there records, But Dominick quickly fixed that situation for us.

Our bedroom lights would come on in the middle of the night while we were sleeping. Or the ceiling fan would go off while we were sleeping. The front desk tried to play it off as an "electrical problem", but we talked to many others (cleaning staff) that said that they had experienced bathroom doors slamming while they were cleaning along with the light and ceiling fan situation also. Hey, if it's a Haunted Hotel, it was still an AMAZING stay. Parking was a disaster, once you find a spot, you didn't dare move your vehicle.

the rooms were very clean, very spacious and exactly what we expected. the kitchenette has most everything needed if there was coking to be done, the only thing we couldn't figure out was the coffee maker (that was probably because we were just unfamiliar with it not the hotels fault). The balcony was very nice and even though it didn't look right at the beach, you could still hear it and see it off to the side. The pool was very accessible and well kept, and the beach access was a nice perk. Walkable to Flagler Avenue, which gave us good options for things to do. would definitely stay again.

Maybe instructions for the coffee maker/TVs in the bedrooms- We thought we had things figured out but didn't, but it was probably just because we were unfamiliar, not really the hotels fault.

Great location, perfect size for us! The bed was so comfortable.

The shower pressure was terrible. We had two units and the one unit the air was not working. We contacted the front desk and he told me that maintenance would be there in the morning. Morning came and no one came to look, went and notified the morning staff and the lady said they knew it was broken than went back to doing whatever she was doing. No one ever came and looked at the ac. We used the pull out bed in the sofa instead since the air worked over in that unit

Location, Facilities & View for the Room

Staff, Guests and Check Out time… We feel that we were not welcome because we are hispanic people. One of the maintenance staff asked us and did not trusted us that we were staying there. She was so rude and asked us because we were using the pool restrooms. In addition, the check out is too early (10am) for people that is in vacation. Regularly, the check out in other places is at 11am.

The location was perfect for us! We were right on the beach and a 10 minute walk to a bustling shop and food area. It didn't take us over 10minutes to get anywhere! You can wake up in the morning and roll out of bed an onto your balcony or the beach - it was fantastic!

The directions/signage outside of the hotel is a bit confusing. WE got in late at night and had a hard time finding our room because our room number didn't fall into the signage. Luckily, Dominik was a great staff person who patiently walked my family and I over.

This was a great stay with wonderful staff. Our room was clean & there were two sinks to get ready. They were at a great location. There was plenty of room at the pool and the beach. This place was within walking distance from a lot of restaurants & shopping centers. The staff was very welcoming & willing to help with any questions. There was laundry facilities. I would definitely stay here again!

The AC in our room was very loud & our fridge needed to be cleaned.

Great Location, huge kitchen with full sized refrigerator, 3 bedrooms, size of unit was excellent, oceanfront view, pool area was quiet and clean. Beds were comfortable. Overall, it was a great place to stay and I would book that room again.

Air conditioner didn't work. Dishwasher didn't work. Broken windows in bedrooms. The tape job didn't hold up to the 30-50mph winds we had for 4 days straight. You couldn't open up that shutter to fix so we had to stuff towels inside to stop the window from constantly banging and possibly breaking even more. Broken window in master as well. Didn't stay up. No beach access from the pool was inconvenient but understandable due to the steps being damaged.

Great location , we loved it . We came with are autistic 3 year old and it was very comfortable. The room was pretty safe and had a few baby proofed features which we appreciated. The beach access was closed at the hotel but there is a public access one building over so it eas still super easy and convenient to walk o to the beach. The room had everything we need and the hotel had great customer service . We almost extended out trip. We got the two bedroom it ended up having a balcony and partial ocean views . There was plenty of room for our son to play and regulate comfortably.

How close it was to the beach & they have 2 pools that are appropriate for children.

Some guest didn’t really watch their children & one of my boys actually got hurt pretty bad by someone else’s child throwing a big ping pong paddle. He instantly had a huge knot on his head & cuts from the paddle that also caused a black eye.

Location is supberb. I liked our rooms with a living room in the middle and bedrooms on each side.

I wish the small balcony would have had 2 chairs and not just one. The air conditioning unit was so loud you couldn't hear the tv and it went on and off all night in the bedroom. The new bedside table lights are so low you can't put anything on the nightstands.