The hotel and room were clean and modern. The room was spacious and efficient. There was ample parking. There was a gym. It was close to a supermarket. The staff member who took care of us when we arrived was welcoming, polite and professional.

The staff member who took care of us when we checked out was uninterested and uninvolved; she didn’t smile or try to engage us in conversation as we checked out ; she did not ask us how our stay was and she didn’t say anything encouraging us to stay at the hotel again. That short, cold encounter with her was a disappointing end to our stay.

Nice staff.

Room appeared clean. Had an interesting odor. None of the usb ports or outlets by the bed worked.

Breakfast was Great! Bed was comfortable Room was perfect! Staff was Excellent and Very accommodating!

The DOOR NEED TO BE UPDATED!! Too Loud through out the Hallway!! Unbelievable NOISE! CLASH, CLINCHING SLAMMING NOISE 🙄😳EVERY MORNING ALL THREE NIGHTS ON SECOND FLOOR!!

The location was great and very close to the place we had to visit. The room was very clean and comfortable. The whole place was clean including the parking lot. The bed and the pillows were so comfortable, normally I wake up with a very bad headache when I sleep uncomfortably, but no headache so that's definitely a plus for me. The breakfast was so delicious. The staff was very professional, courteous, and polite. I definitely plan on staying here again.

The entire facility was really clean and well kept ;; the breakfast that they offer was just enough to hit the spot ;; the location wasn't bad as everything else U ever want was fairly close bye and easy to get to

How can a facility be in Orlando and not have a pool to be in full use when customers arrive at their facility;; I had a grand daughter and a great grandson very disappointed that the pool was shut down as they both were looking forward to time in the pool even with another pool offered but 15 minutes away is unacceptable ;U should make a better effort to insure that the pool is in operating condition all the time ;;; plus having the fire alarm to be accidentally tripped on at 330am in the morning wasn't the best of situation ; when U have young children and they get woke that way it's hard to get them back down in these two areas of attention this facility fail my needs

Modern furniture, great bed, spacious room, very good breakfast.

One day the housekeeping turned the temperature in the room low and forgot it like that, so it was freezing when i came back in the evening. But I think it was an inocent mistake, so I won't downrate the hotel for that.

Next to the trail- beautiful! the room was spacious and the view to the river very great. close to malls and all points of interest. We loved Farah!! and the breakfast. Pool was great too.

there was a certain smell in our room. maybe it was the air con? we turned it off our entire stay

Friendliness of staff, but I experienced an issue after leaving. There were too many transactions placed on my card and it has held up my account for almost a week now.

Just the issue with my card. I will think twice when it is time to reserve a hotel.

It was a really great stay, a very positive and happy front disk male employee when we arrived in the evening. And a very comfortable bed, and some great breakfast.

From check in to check out, everything was smooth. Excellent staff members. So attentive to our needs. Will return. Thanks

This trip everything went well