The staff at the front desk is very professional, from their dress to the way the speak to customers. I felt safe and like I was in a clean, well-cared for hotel. The room was spacious and spotless, and The ac worked wonderfully! The location is near shopping and restaurants in a safe part of town. If you are a female traveling alone, this is an excellent choice! I started out at another hotel in Cumming, but it smelled like chemicals in my room and random grubby-looking men were running around the lobby and in the parking lot…shouting. Then I moved to this hotel and was so happy I did! Do yourself a favor and start your journey with Home2Suites

I wish someone had reminded me about the laundry facilities when I checked in. The frozen and boxed food you can buy is convenient, but it’s too expensive!

Very good with a great selection and hot coffee and tea all day

Maybe not leave sandwiches in the heated glass box so long. Some where cold but they will heat you up one if you ask so it was not a problem

I was in Rm 314 and an elephant was walking in the room above me. I woke up in the night to someone snoring next door. The walls are paper thin. I really needed a good night’s sleep. I will not stay there again.

I had pay for it myself because I got down there and my booking thru you with affirm didn’t go thru so hotel was great you are horrible

Booking. Com services

The staff was friendly (though many times were on their phones at a table near the desk), the rooms were comfortable and clean, I felt very safe as a single female, the pool was nice and quiet, excellent location

N/A

It was fine and there was enough options for my grandchildren.

I had trouble with the TV freezing on a couple of stations.

Modern, Clean, Convenient location, Excellent vary of breakfast food, nice friendly staff

Yes, very nice modern & clean hotel. Not noisy at all

It was clean, quiet, and near nice eating places. The staff was super friendly. I would definitely recommend it.

We rented a room that had a connecting door to another room. The other room was rented to a family with dogs. I LOVE dogs, but the connected door was not insulated and the dogs were barkers , so it sounded like they were in our room. I would recommend that the staff take that into consideration for the next guests.

The entire set-up in the room and the breakfast choices. Staff were really incredible including the desk manager. Helped in many ways and that is a good thing. Would stay there again as I have in the past.

Pillows need to be more full. Very very flat and needed to ask for 2 more which still wasn't enough but made do.

The location was exceptionally great , especially since it was located right beside a outdoor mall.

Nothing at all.