My plane arrived early and the hotel staff was able to get my room ready earlier than expected I could check in. Everything was very clean from the building to my room. The property is gated and secure so that you can enjoy the weather on the back patio in peace. There’s a 24 Walgreens smack across the street for anything you might need at any time of day or night by. You can get to anywhere in STL from this location in 5-9 minutes. Close to bars, the metro link to get downtown, everything. Great value, the room was very comfortable, I thoroughly enjoyed my stay. Will be booking again anytime I come back to visit home. The staff, particularly the young lady up front has an amazing and inviting attitude which I rarely run into and they communicated through the entire visit making themselves 100% available if I needed anything.

Nothing really.

I liked the location, the amenities, such as the 2 kitchens available to guest to cook, the staff was amazing and accommodating Tyshae was super friendly and helpful, the balcony and the hot tub was definitely a plus! Overall the house was very beautiful , upscale and modern. The rooms smelled amazing it was just a wonderful experience at the West End ! I think this hotel is first on my list of hotels to stay at!

The only dislike I had was a guest was loud in the room over me .

I recently stayed at this hotel and had a wonderful experience. The staff was incredibly friendly and made me feel welcome from the moment I arrived. The building was spotless and looked exactly like the pictures online, which was a pleasant surprise. Was in a ggood location as well. My room was clean and comfortable, just as advertised. I highly recommend this hotel and would definitely stay here again!

No complaints.

Place was very clean and amenities in the room were excellent. Once you learned how the codes worked, it became easy to enter and exit. It was a very convenient location for Saint Louis University.

They email you the code the day you are arriving, but this is not useful if you don't have a phone with internet in the car. I had to phone my wife if they sent codes to my email. evel 3 in the garage had a light not working The nearby Schnucks is a very convenient but the neighborhood is not the best.

I like the security and comfortability and the respect and empathy that was given. I enjoyed the kitchen for a moment. I also enjoyed the level of privacy with all the security codes. It felt safe. I enjoyed my clean room. There was a washer and dryer so I was able to clean anything I had worn. It all felt like a mini condo establishment. I felt really got energy there. The staff was very helpful. They showed actually respect and empathy. A wonderful experience.

I liked that it had a kitchen and a coffee maker and small refrigerator in the room, plus free garage parking. The staff at the White House and The West End were wonderful and helped us get all our need handled.⭐️⭐️⭐️⭐️

The rooms were smaller than I would have liked for 3 people.

really pretty and gated parking

it's been 13 days and I still haven't gotten my deposit back... don't know of it's a them problem or what but I haven't received a call back at all after speaking with the manager.

Very good location, within walking distance to several restaurants and bars in the West-End area and also close to Forest Park in St. Louis. Comfortable room and bed! Friendly staff. Very good value for money!

The West End has exceptional rooms and cleanliness. Great location walking distance to grocery stores, pharmacy, and eatery's.

It was clean, quiet, nice place. Would stay again.

The help was very friendly, but hard to understand. No free parking option- 10$ day to park.