What didn't I like? To say I LOVE this place would be an understatement! I had previously stayed at this location and enjoyed my time so much; I booked a room this time for a longer duration. Not only was my room clean, cozy and inviting, but it also afforded me the opportunity to get some much-needed peace and quiet to work on a project. Another favorite thing about this location? Access to a (mostly) full functioning kitchen! I say mostly because there was no oven in my studio room (326). I loved that I was able to prepare my own meals and didn't have to spend so much money eating out. NOTE: If I had wanted to make something in an oven, the "store," located within the laundry room, provides guests access to various appliances including a toaster oven! Okay so I save the best part for last; the absolute best part of this Sonesta? THE STAFF! Upon my arrival, I was warmly greeted and welcomed by Melissa. She is truly a joy, loves what she does and it shows! :) During my stay, I met Delaney, Amanda and Liz who were also friendly, kind and helpful. You simply couldn't ask for more gracious workers than these amazing ladies. Thank you SO MUCH for making my stay so incredible!

Last time I stayed, the washer and dryers were free of charge. Now it costs $3 per washer/dryer. The no cash means to pay was easy, but not expected.

1) All staff were exceptional! Everyone knew our names, greeted us with smiles, attentive to immediate needs, and made us feel like friends. 2) Room was well-appointed and had all conveniences of a studio apartment. 3) Laundry facility was complimentary and plentiful with machines. 4) Gym area was state of the art and better than many 4-star hotels we've stayed at. 5) Value was exceptional for a 12 night stay.

1) Although parking had a small fee, that was immediately waived without argument. 2) Bed was uncomfortable, even with an extra comforter and blanket placed under the fitted sheet. 3) Wife developed a skin rash on her lower left leg after the room was serviced 7 days in. Desk staff was attentive and noted that it may be attributed to their detergent used. 4) If a hotel desk employee is going to take a smoke break, please don't do so at the front entrance. That looked unprofessional. 5) Reported smell of weed on at least 3 occasions. Fortunately, staff was immediate to address the area impacted.

This hotel is clean with friendly staff & although we do not have any they welcome pets! ❤️ The room was excellent Clean kitchen clean floors Crisp linnen newer comfortable bed Several channels available plenty of cabinetry -closet.space drawers and the shower water pressure was perfect The 1 bedroom suite with pull out sofa bed was perfect for my son and I I would definitely recommend this location for any and all stays.

Very clean near to my job

The room above me there was too much noise and I complained about it first time nothing was done. Second time I didn’t sleep until 430 and I had to go to work at 7 AM then they decided to move me to next room.

I was pleasantly surprised on my stay at the Libertyville location! Lobby was clean, employees were very friendly, rooms were very clean, hallways didn’t smell, shower had excellent water pressure, to name a few things. I would definitely stay here again!

Everything was excellent

I like the room, it was spacious and comfortable. I was very happy that there was free laundry. I appreciated the gym in the building, although the door was always broken (they fixed it near the end of my stay). I was very happy with the kitchen suite in the room, it was just what I needed (dishwasher, fridge that worked, counter space). Love the free coffee.

The gym was pretty sparse, and the door was always broken, however they did end up fixing this towards the end of my stay.

Staff was wonderful! We booked this hotel for my father the same day he was going to stay because he was at a funeral and it was too late for him to drive back home. The staff was very helpful since he didn't have anything for an overnight stay and they were very welcoming.

Not necessarily super close (not within walking distance) to food options, but that's not the reason we used this location. It was the location and price.

Location was perfect for me . I was really surprised by the lay out of the room. Loved that it had a full size fridge and a 2 burner stove.

For me personally, nothing.

It was very quiet with close parking.

The water pressure in the shower could have been stronger. The vent in the bathroom was full of dust-which normally isn’t an issue, except this one was at eye level while showering. There was also mold under the rim of the toilet bowl.

Room was clean and neat. Everything seemed to work.

The addition of a kitchen was appreciated but what we didn't expect was the large variety of cooking smells that lingered everywhere. Some times of the day it was overwhelming.