The lobby, breakfast area, room and pool were all clean and well maintained. The breakfast was adequate, but not steller. We enjoyed about an hour in the pool, and it was especially wonderful since there was no one else.

The bed was too high and difficult to get into. I have a bad back, and I lost sleep because the bed was too soft. When I asked for a handicapped accessible room, I expected there to be a roll in shower I could just walk into not a tub with hand rails and a bed that is easy to get into. Finally, we were directly across the hall from the Elevator which dinged everytime some one used it contributing to the lack of sleep.

Location was perfect. Clothes left in closet were mailed to us.

Clothes left in our room were put in lost and found instead of someone looking up our information and trying to call us. They were mailed out to us after we called inquiring about them on the next day after checking out. As for our room the bed was very comfortable but the shower door was not level leaving the door partially open, there was no handle to get out, just a screw to hold on to, the area around the drain was covered in something like duct tape and the floor there was quite soft in spots indicating possible rotting. Im not a big complainer but I think their maintenance could be much better!

The facility was amazing even with it being pet friendly! Quiet and beautiful lobby area. The pool was amazing the kids loved it! The breakfast was great as well. There were enough options to please any palate. Wish I would have booked two nights instead of switching hotels for our next destination. We will be back AND this will be our new choice for accommodations when we visit.

The pool temperature was a bit cold and the room size could have been much larger. I asked the staff three times not to charge my credit card and that I would be paying cash upon checkout- they charged my card anyways.

this was so nice and CLEAN

I have stated at this property yearly since pre-pandemic. The rooms are clean. The lobby is inviting, and the amenities are good value for your dollar.

comparing last year to this year, the attention to detail is slipping. I changed rooms because of the smell. it had a distinct odor. The second room had a screw missing from a drawer so the handle would swing down. The staff would change the towels but not make the bed. Maybe this is a Baby Boomer thing, but it would be nice if the staff would put down their phones to talk to you. It feels a bit rude when a staff member answers your question while still looking at/focused on their phone.

I really enjoyed our stay at La Quinta. The rooms were spacious, clean, modern and well stocked with lovely toiletries. Breakfast was great. The staff were all very friendly.

We were placed in a room with a connecting door, so you could hear next door clearly (they had a bad cough!). The hotel wasn’t busy, so I don’t know why they didn’t place us in a non connecting room. If so I’d have given the hotel 10 out of 10.

Everything was nice it would of been better if they had the pool area open longer or maybe even had hot tubs in the rooms but was great

The elevator sounded like it was about to fall apart. Parking could of been better as well. Not very much space or had maybe a covered smoking area

Very clean, comfortable bed, good breakfast! Staff very happy and helpful. Large sized shampoo, conditioner and body wash in the shower which is helpful for a longer stay. And housekeeping started later so we didn’t get woken up.

The breakfast had a lot of options and was tasty, but I would like bacon instead of sausage and some scrambled eggs on some days.

The hotel is very clean with extremely friendly and helpful staff. Room service is very accommodating. Location is super convenient with Walmart, Aldi, and a pizza buffet within 5-minute walking distance, bus stop to UIS right in front of the property, and parking lots with many open space. Quick wifi.

Breakfast buffet offers the same menu everyday.

Friendliness of staff, free breakfast, heated pool, comfortable bed, Dove shampoo, conditioner, body wash in the shower. Very clean. Well decorated, beautiful lobby.

Did not enjoy the fan on the window unit constantly blowing cool air moving the curtains (Pushing buttons did nothing.) It was not worth mentioning during the stay but a small annoyance.