We have made this our regular spot for Gen Con. They do a much better job than comparable hotels at handling the elevated demand that event brings. Decent breakfast, clean and comfortable, nice staff.

Only things we didn't love was that the elevator was out of order, But i am sure they are fixing this as fast as able. And it was particularly humid days this time around and the room couldn't handle it. Couple days in a row we came back to damp bedding and clothes, so maybe bring a portable dehumidifier if able when coming during high humidity.

We didn't need any services or help, yet it was nice to receive a text from the on duty attendant, Mary, if we had needed something. They were sure to say their name and contact info during check-in. It's the little things when traveling, and kind, friendly employees are always welcome! Next time thru, we will probably stay again. Out of 4 different hotel visits last week, this left best impression! And thank you for stocking the room with more than 2 towels, much appreciated!

Looks like they are upgrading the hotel. It is an older property. Yet room and lobby were remodeled and clean. I'll trade older building for nicer people!

I loved that I was greeted when I walked in! You don't get that anymore. I was very happy to be acknowledged as soon as I walked in. The staff was very helpful in directions or any questions that I had. very accommodating. The breakfast was amazing and the guy that cooked it all was super duper nice. The hallway and rooms were very quiet safe and clean.

When we first turned on the street I thought we were in a not so good area. It looked empty/ abandoned and not well taken care of.

The location was perfect near the airport. The entire facility was clean and even smelled clean. The staff is really helpful; especially Ms Mary. Her customer service is above and beyond. The breakfast was excellent.

Check in process during this visit could have been better. The front desk person gave us hassle during the check-in process. We almost didn't get our room keys, and the room was prepaid. Also, had issues getting into the hotel after returning from the airport.

The staff was wonderfully helpful and friendly during our stay and the room was very comfortable. The breakfast was good for our needs and the location was outside the main city but it was just a 15 minute shot down the road. We will certainly stay here again.

The fitness center isn't great, as the cable machine is a bit old and hard to use. And it's not even a big thing, but the fire pit area outside is underneath the bright lights of the front entrance (as it's off to the left of the main entrance), so it's really bright and not a very relaxing place to hang out casually at night. Honestly, aside from that, everything was grand.

Ms. Mary at the front desk went above and beyond with making customers feel welcomed and had what they needed. She didn't fo it for reviews but because that is who she is. You can tell. The entire location was not only was clean, but smelled clean as well. It was simply the best hotel I have stayed in this year. The location in regards to the airport was perfect and it was easy to locate.

The stay was too short. We had to leave before breakfast for the airport.

Very spacious, clean and nice facility. Everything looks and feels fresh and designed with purpose.

We had an issue with our online reservation. One of the front desk people was kind of rude about it, to the point the 2nd person injected a few kind words while helping his guest. It did not evoke a welcome behavior. Also, for a new facility, our bathroom looked a little rough. Things repositioned but not repainted, a handicap bar falling off the wall, etc.

The Front desk Clerk was super friendly. especially Mary and the general/ district(not sure of here tittle)manager. We stayed there for a funeral and they were excellent. The facility was clean and the atmosphere was very nice. A nice quite place.

My family ran out of tissue Saturday night. The night clerk told my family member that if a roll of tissue was given it was going to be charged to the room. Where do they do that at? The room was out of tissue. Why do we have to pay for something that is clearly a necessity. So my family member had to come get some from my room. That was completely wrong.

The hotel itself was great! Nice lobby, pleasant Staff. Our room was huge and very cozy! I loved that the vanity sink was outside of the shower/toilet; very convenient to have one person shower while the other can use the vanity to get ready. The beds were very comfortable. And having a fridge and full size microwave in the room was super convenient.

No fault of the hotel Staff (they were very helpful) but the noise level was a bit much to handle after 11:00pm. The hotel was hosting several different athletic tournaments. We came in to a crew of adults having very loud/fun conversations in the lobby while their teens were physically running up and down the halls, slamming and banging on doors until 2:00am. The hotel cleanliness would normally be up to par if the kids didn't have food fights in the hallways. Again. No fault of the Staff. They were awesome!

The breakfast was outstanding, the staff were all very friendly and the location was super convenient for highway travelers. The check-in process was easy, and this hotel accepts two dogs, which is hard to find these days.

The beds weren't very comfortable and the rooms were a little dated. But overall, for a budget hotel, I was very satisfied with our stay. We will definitely stay here again the next time we're in Indianapolis!