Location. My room seemed updated and smelled nice. Pool and arcade were open. Nice grass area around the hotel to walk a dog. Also, they have an enclosed courtyard area for a pet or just a space to hang out. Beds and pillows were comfy. The front desk was nice,attentive. Overall, kids had fun. It was a good stay with the family.

Could've updated curtains and lamps. My shower pull didn't pull all the way, so it leaked water and affected my water pressure. Ordered from restaurant, first day pizza was burnt and dry..and fried chicken waaay too salty. 2nd day pizza we ordered was good. No free hot breakfast as they advertised in my welcome email/txt. Cereal,fruit,muffin/pastry all I saw. Fitness treadmill had 1 speed, feel buttons on both were broken. No big deal(to me)

We specifically stayed there because of the water park which the kids loved. Derrick ( one of the life guards) was exceptional! He was firm with the kids but personable and interacted so well with all kids. He acted happy to be there and the kids thought he was great- as did I.

Property was dated. Carpet in hallway was threadbare in places. Our entire stay there were dirty sheets on the floor in the hallway and in another place a dirty rag. Our room seemed clean and I had no complaints bout that.

I don't know why there's so many bad reviews & complainers..we loved the property! Ya the rooms weren't anything special and kind of outdated, but the price was great, especially for having the indoor waterpark area.

Honestly it only feels bad in the waterpark area until you get in the water, then it feels good, unless you're in there too long..there's so much chlorine in the water it did give my family burns and even after showering and back home we still smell of chlorine badly.

Location great staff was awesome and certious and polite

I moved rooms I left couple things in the room I moved from staff took me back to look for what I left and it wasn't there thought maybe I left them at home but didn't find them at home so my guess it house keeping found them and never turn them in only complaint I got I will stay there again regardless my son had fabulous time but there is atleast one unhonest house keeper

The staff was friendly. The on-site Boss Pizza Restaurant and Bar was excellent and reasonably priced. Our room had plenty of space for the 5 of us. I like the 2 doors in the room. One door entered from the back hallway, and the second door entered the pool, arcade, tiki bar, and restaurant. The pool/waterpark had at least 6 lifeguards, which was very nice to see. Most hotels usually have a sign simply stating no lifeguard on duty.

The only thing that I didn't like which clearly couldn't be helped was the overwhelming chlorine smell from the pool/waterpark when you enter the hotel.

I loved the friendly and helpful staff, even after a room mix-up. The staff did everything they could to make our stay great. My kiddo loved the pirate ship pool area. The lifeguards were artentive and friendly.

The hotel and pool areas could use some updates, but overall was good. There is obvious wear on the kids pool areas, which is to be expected with as many people that use them.

Family gathering with a small child - the balcony upgrade was a bit of a must. Lifeguards were present and available. Bar was open and accommodating. Check in and out was reasonable. Arcade was nice even for a smaller child.

Breakfast was limited to 4 items for 8.99 - bacon, pancakes, hashbrowns, and eggs. No toast or bread products, muffins, fruit, or other meats. Just limited for the pricetag. But server was nice.

The location was great! The fact that you can get food/drink until 3am is awesome!

I had issues with my TV, just in general. Check in, the people were rude. Mainly with each other, one person was confused. But instead of helping her coworker just got an attitude and was just plain rude.

The staff was super friendly, and the pool area for the kids was great. Plus, the restaurant stayed open late, which was a huge plus.

The inside pool area got a little too hot at times for the adults or grandparents.

Friendly staff. Good breakfast. Rooms were nice and clean.

It was warm in the room and air had a hard time keeping up. The pool also was 5 min late on opening and staff got upset when people came in the area.