Location was a plus, close to a lot of food areas and close to venue which I had booked. Also, staff was very accommodating to my needs at my stay. I was able to book my stay, and everything was quick and smooth.

The room I stayed in the bathroom door was a hassle, which I did report to the staff to get adjustments. The A/C unit made a loud noise when shutting off, Bathroom side mirror was rusty. All things I did report to staff, who was on the mission to get corrected. Which is a plus.

The hotel was chosen after a flight cancellation. It was quick and easy to reach by taxi and we were able to book a free shuttle bus to return us to the airport the following day. The room was adequately spacious and the bed comfortable. We ate dinner and breakfast at the in-house restaurant for convenience, and the food was both good and reasonably priced.

The bathroom was cramped, with barely enough room for two people at once and the vanity almost couldn't be used by one person unless the door was at least half closed. The staff at the restaurant were polite but not particuarly attentive or friendly.

Spacious lobby, the warm Chocalate Chip Cookie upon check in. Quiet, ample parking, easy check in and check out, adequate sized room with a great view of the Vermilion River, and mini fridge.

The only available microwave was in the lobby, and not my room. Going from your room to the lobby required you to push Floor # 2 for the Lobby, a sign in the elevator would have avoided some confusion.

Great location by the river and the views (depending on your room) were quite spectacular. Great restaurant and bar and we wanted for nothing extra.

Like many of the IHG hotels we stayed in on this trip, just feeling a little tired and in need of a freshen up. Parking was great AND free. Would come back in a heartbeat.

The front desk staff and the bellhop, Bailey were very friendly, helpful and sweet. The room was nice and spacious and clean. Our view of the river was nice as well. We didn't get to experience the pool as it was too full of people, which was ok knowing it was summer time.

Breakfast was ok, I do not believe it was worth the amount we paid. The selection wasn't any different than if we would have went to a hotel with complementary breakfast, which I believe this should have been complementary as well. I also believe the wait staff in the restaurant could have been friendlier.

Always like the friendly staff; Accommodations are always available to another floor or room.

The 8 of 10 scoring of cleaning . Breakfast Plate was dirty; The room needed a better touch up… TV was dusty and TV screen had stains on it as in it hadn’t been wipe down in a while. The bar had given a Wine drink that the wine was flat already.

I love the clean and comfortable rooms. The deck by the pond is very relaxing. Can't wait to visit the property again next year for the track clinic.

The whole deck wasn't accessible at the time. But that was understandable. Other than that, it was perfect. I would love to see the deck and pool available next time I visit.

the location , and the cookies . I also want to thank the manager who assist me on my concerns. He was great and very professional.

Had electric issues with some of the plug outlets but the manager who assist was very understanding, helpful and working on the issue as soon as I notified him. He was great

Bar is perfect. Restaurant is great. Kiera at desk is perfect!!!

The air conditioning was not working well in my room..

Went to the Chris Porter comedy show at Club 337. Being able to have a few cocktails before, during and after the show and not have to drive was nice.

I can’t come up with anything.