The air conditioner was Arctic powerful, which is essential in the south. The beds were also really comfortable. I think I slept better here than on my expensive bed at home. The staff were friendly and accomodating.

The Booking reservation wasn't in their system, so we had to be manually entered as if we'd never booked. Luckily for us there was still space. They also might have been short-staffed because the front desk clerk was cleaning a room, and the first one she tried to assign to us was still dirty. She quickly assigned us a different room, which ended up being a free upgrade. (Thank you.)

Exceptional customer service from Cammy at check in and Ky in the morning at check. I stay in a LOT of hotels, 10 in past month. I'm finding Quality Inn&Suites to be the 5 Star, top-notch go-to chain to seek out if available. Superior value, each stay (Lubbock 2 weeks ago, Lafayette last night). They've flipped beat-down, poorly reviewed properties and succeeded, by staffing them w Ace employees, in providing stellar value stays, enhanced w over-the-top , go-extra-mile to satisfy guests, such as Cammy and Ky. Either one of the gals could easily manage a property, based on my personal experiences with them. Great property, value price, Exceptional staff. I'll be staying there 3, 4 times in coming year. Keep it up Gals!

All Good !

I love everything about this property, Ola, the representative who assisted me while there was very helpful considerate and his customer service skills were impeccable. He made my stay complete as well as Jessica my housekeeper. The accommodations that were afforded to me were unbelievable. I will forever come back to visit this wonderful hotel.

The comfort of the beds and the cleanness of the room when we first checked in.The staff was very friendly and helpful.

The housekeeper did not make any of the beds or freshen the bathroom for it was a weekend stay.

The lady working morning shift was amazing. Breakfast was good.

The man that checked us in would not honor our booking price and said they don't accept them . It was already late so we stayed anyway. The pool is indoors but not heated.

The staff was very respectful and respond professionally and the cleanliness of the room thank you

They need more Staffing and work on the condition of the appearance of the building and a heated

I really enjoyed everything from the first day until I left. I have no complaints about anything. Indoor pool was also an amazing experience with the great staff workers was great assistant.

Staff was friendly and helpful. Easy to find restaurants and convenience stores. Good location.Easy access

There were a.few rowdy residents there

The security

Location

Service providers

Owners attitude