Shelby and Harley (my favs) along with Micha and Stratfort were awesome taking the guests all around the immediate area of City House to different venues was great fun. Shelby sorry for not always hearing you sometimes I just don’t listen. I also had a great time talking to them about life and current events. Location, location, location of City House is the biggest bonus if you want to people watch or just get sedated on Bourbon Street. The mini happy hour every night with the excursion afterwards helped to introduce every one that was interested.

Breakfast should be from 7-10:30am and maybe some oatmeal.

Friendly helpful staff, keen to encourage social atmosphere even when the place is quiet. Very good and extensive kitchen facilities, lounge area etc. Everything clean, AC and heaters to cover all NOLA weathers. Generally a good vibe.

Very handy location but downstairs entrance area is pretty unwelcoming. The place could do with some updating and renovations just to give it a lift. The response to us leaving bags after checkout seemed to be very strict and serious, which seemed odd particularly for a hostel. These are fairly minor issues considering everything that is good with the place.

Fantastic place! Once you enter a shady door and go up with the elevator, you will find a hidden gem! It was very cozy and the staff was super friendly and helpful anytime. I had a single room with a large comfortable bed, the bathrooms were common and in good condition. The common area was large, inviting and relaxing. I had good talks with fellow visitors and staff. Desks for work were available in a different area for more quietness. Since I had to work a lot during my trip, even at 3 o'clock in the night, this was a HUGE benefit! Overall I had relaxing time there beside my busy workdays (16 to 18 hours). I would come back any time and can highly recommend booking this place when going to New Orleans!

Nothing

The location is great, in French Quarter. The staff was very helpful and friendly. The restrooms + showers were the best I've experienced so far. The toilet and shower are located in a spacious room, so you have plenty of privacy and space to put your clothes etc. Total there is about 9? of those rooms, so I've never had to wait. The hangout area is big and offers pool table, table football (soccer for US fellas:), couches and books. The breakfast was nice, you can choose from pancakes, waffles, donuts, with butter, maple syrup, jam, peanut butter and fruit. Also good tasting orange juice, not some watered down alternative. During evening's happy hour, you get to meet other travellers in the hangout area playing card games and such. For those 21+, you can also get a free beer or wine. Shoutout to Strat who took us to the Karaoke bar, as part of the hostel events.

The rooms don't have windows, at least the one I've stayed in, so it is easy to lose track of time and sleep more than you'd like (if you don't have alarm set). And therefore also the lack of natural light. During the first night, the AC inside the rooms was very cold, but after talking to the staff, the situation got much better the following night. The temperature seemed to be less cold and I've also received a thicker blanket. If you want to check in "after hours", be sure to ask them in which bed you are supposed to sleep in (they have them numbered). I thought it's first come, first serve, but that was not the case, and I didn't have that info beforehand (if it was mentioned somewhere in the communication and I overlooked it, my apologies).

I loved the staff, always available to help, and involved in the events. Shout out to Brandon who was the best English teacher and the best guide in the streets of NOLA! I loved the lobby which is a central place in the hostel which is perfect to meet new people and start the party! They provide towel, shower gel/shampoo, breakfast and blanket if needed. Location is perfect in the French Quarter : 2 min away from Bourbon Street, from streetcar and bus, 25 min away from Frenchmen street, all by walk.

Fact that there is no window, the air conditioning is too cold and there is no curtain for the beds.

The location is very convenient on the edge of the French Quarter but not in the thick of it. The staff are always there to help and although the free breakfast is basic, it gets you up to start your day. The free happy hour inclusion and little nightly tours are great too

My room had no window. So having a sense of the day or someone who is in the room who sleeps during the day and wants the lights off is quite annoying. It’s also cold in the room and you can’t change this (just rug up in your blanket)

Beautiful place,very cozy, good atmosphere, staff is always there to take care 0f everything, very clean. Location close to the French quoter .a place to meet travelers from all around the globe.

Breakfast needs some upgrade, there is no lights near the beds or any other light beside the main one,no food allow in the rooms,no electrical outlet in the upper beds.it is not easy to find the entrance to the place, you can't leave a bag after Chek out more than an hour and a half.

Incredibly kind staff. They were knowledgeable of the area and gave great recommendations. I appreciated their all-gender bathroom setup-- it's something I wish most hostels would do. I also really liked their common area and the happy hour events.

The rooms didn't have clear rules re: quiet hours or a light schedule (lights would be off at 1 PM but on at like 1 AM sometimes). The rules and expectations we were given seemed to be for the hostel's common area. I could be mistaken, but I do recommend that the hostel makes those rules more clear.

Location is super close to the french quarter and the bathrooms are super clean. Beds also are comfy and common area has a lot of games. Staff is nice and knowledgable and they have happy hours almost every day.

It said on Booking that they would have free breakfast but unfortunately there wasn't even coffee. The smell at the entrance is terrible. No smell in the upstairs and any of the common area though, just the entrance.

The place is big and in the common areas they have a lot of services, a pool table, a foosball table, a smart tv and a fully equipped kitchen! The bathrooms are clean and I've never had problems finding a free one. But most of all, the staff is amazing! They all are very friendly, and I have felt like home hanging out with them and going to their events. Shout out to Victoria that has both helped me retrieve my water bottle and showed me a lot of fun things to do in the city! Really helpful!

Maybe the fact that the top bunk beds in the dorms are not as good as the bottom ones: the outlets are far, and there are often no shelves next to them to keep your belongings close to you.