Price was about half other similar hotels! Property was very pretty - especially with a light snow falling. The room was standard, everything clean and in working order.Showing had really good volume, plenty hot water. TV has easy to read channel guide. Only heard occasional sounds in the hall, none from next door rooms. Pet fees reasonable, sounds popular with dog families.

Front desk gave us outside directions to our parking entrance., so we trudged back outside and drove around. Only to find our room was a very short walk straight inside from the reception desk. The bed was comfortable, but could have used an extra blanket and pillows. Breakfast looked really good, lots of choices.

I enjoyed my room (Room 110). The room was clean and comfortable. It was well heated and air conditioned. I had a chance to meet some amazing members of your staff. Aaron, Cindy, Macie, Alan, and Patty worked very hard to make sure I didn't feel alone. I had a chance to get to know these wonderful individuals and have amazing conversations with them. This hotel is fairly priced and you get wonderful service and meet wonderful people. I hope you all for as long as possible. I even signed up for Best Western rewards because of the impressive nature of everybody here. I'm glad I could be there.

Every want and need were met here. This place is one of our favorites. The front desk staff was efficient. The room was fabulous. The breakfast was enjoyed by the wife. The lobby coffee was worth going back for. The Check-in and check-out was easy. The wife was pleased because she could SMOKE in the room. When Mommies happy... everybody is happy.

There was no information in the room as to where the ice machine was located. The room was cold on arrival. There was no wall thermostat. I found a remote-control thermostat control with no instructions. It was difficult to find a way to get the HVAC unit to work.

The location was very convenient for us. The hotel was clean and the room large. Bed was comfy. Nice breakfast options. Staff very friendly and kind.

Outside in the parking lot there are people just lingering around and sitting in their cars. Just didn't know what to make of that a couple of times. It didn't appear to be people that were staying there, but I could be wrong. The Parking lot is lit though, so we didn't fee unsafe at any point.

I have used this location for decades and it is very well maintained. My room was quiet, comfortable...new split unit A/C was as cool as I wanted it to be. The room is small...compact...by current standards but perfect for a travelers needs. Lots of restaurants within 2 miles range. This place is an extraordinary value. Great to have an upholstered chair to sit in and read. Great TV. I didn't get to use the pool...but it looked nice. The bed was comfortable. Access to room is through the main hallway.

The bath room is a bit small. Not sure if they have rooms which are more ADA compliant.

Everything went smoothly, from the check-in to the room to check-out. I've stayed here once before and it was amazing then, too. I was able to use the ramp at the back entrance to get to my room instead of walking up a flight of stairs. The size of the room was perfect for one person to stay the night on a road trip. The bed was even comfier than I remembered.

I wasn't able to see my rental car from my room due to the bathroom window being double-paned and wavy. I wasn't exceptionally worried, but it would have been nice. The air conditioner didn't work very well for the middle of summer, but it kept me cool when I needed it to.

Location is perfect and the pool makes it easy to relax and stay at "home" instead of running around trying to find something to do. Breakfast was actually good. Would be nice to change some things up for those of us that stay longer then a night, though . Pet friendly is a plus and no issues!!

Bathroom shower wasn't too clean with the person before us's hair stuck to the wall and ceiling. Cleaned it myself and it was fine. Toilet needed to be flushed three times just after peeing..... Hallways have an extremely heavy smell of Weed and cleaning products....

Great location to restaurants and shops and out of the city, but close to interstate for easy access to Cumberland or Frostburg. Hennys restaurant next door on the same property was great and convenient!

Personal preference, but the bed was a little on the firmer side and the ac/heat unit was a little noisy at night, but overall a great affordable stay for a couple of nights

The lady at the front desk when we arrived at 10:25 pm was refreshing. She greeted us with a warm smile and explained the breakfast for us the following morning. She was very knowledgeable and even mentioned coffee 24/7. Finally a place to stay where someone is professional and enjoys their job as well. The water pressure was excellent, with shower head options as well. I also felt safe stating there.

The other checkout lady when I handed in our room cards for both King non-smoking rooms was okay. I did smell smoke outside our hotel rooms in the lobby. But not in the rooms.

We were here for 5 nights we enjoyed ourselves the pool and hot tub could use some cleaning but other than that no complaints breakfast was really good and having Hennys right next door was very convenient would definitely stay here again great location wish the town had Uber tho also we loved the decor we went on the train ride in Cumberland that was fun also

Just the pool and hot tub