Nick, Front Desk Manager and his team were delightful ,warm had a great aura ,worked well together . My Great Uncle would stay at this location whenever he came to visit , therefore when I moved This location will be my home.The Breakfast Buffet was Awesome the staff couldn’t be more accommodating and the fruit fresh was tasty best Sausage ever. Nick suggested we have Breakfast on site and said it was good and he was correct. If I had my wish I feel they should all get a Bonus for representing Marriott Well . Oh and the Staff the rarely gets a nod was a small demure Women that cleaned the room and gave us towels could not possibly do anything else for My Mom and I so shout to her as well .

The only problem was no fault the sheets kept coming on undone , shower curtain had toothpaste inside the curtain so the staff would see it unless you were taking a shower .

I have only 1 complaint, there was a light in the hall by the bathroom door that couldn't be turned completely off. I guess it was supposed to be a nightlight. I want it DARK when I sleep, not dimly lit. This thing cast a glow across half of the room..

I have only 1 complaint, there was a light in the hall by the bathroom door that couldn't be turned completely off. I guess it was supposed to be a nightlight. I want it DARK when I sleep, not dimly lit. This thing cast a glow across half of the room..

Everything was nice and clean. Check in was very professional, very polite and upbeat with lots of smiles.

The toilet paper was not on the role. I actually had to search for part of the toilet paper roll. They forgot to put more towels in there then when I went down to let them know, they said they had plenty and we could pick them up after dinner. When we return to get the towels we could only get towels and they didn’t have any wash rags. Dinner was fabulous but unfortunately the service was slow.

The location of the hotel is very convenient, close to the airport and a shuttle service is offered by the Marriot. The hotel itself is beautiful. It’s very modern, stylish furniture in lobby and rooms, nice glass details.

The staff, my goodness not one person there looked like they enjoyed working there. No one smiled. We would walk up and ask a question I felt as though I was bothering based on the annoyed expressions. No one was eager to assist us, not one person said please or thank you. Everyone who worked there was made of stone. Cold and expressionless.

My credit card was charged at 3:25 am amd I had been asleep since 11pm and my Cc company denied the charges and put them as fraudulent as they should have. I believe it was a charge from your hotel. I didn’t like that because my CC was then cancelled and I had to wait 7 days to get a new one.

Dinner in the lobby restaurant was nice, I had a perfect cheese burger, sweet potato fries thin sliced and a wedge salad. The shuttle to the airport runs 24/7, every 20 minutes. I had an early flight and was door to door from the hotel in 2 minutes. Close to rental car lots so really perfect hotel if you are in STL. Great visit!

NA

I stayed here because of an unexpected flight delay. I had to get out the next morning at 4am. The shuttle runs 24 hours a day every 20 minutes. The drivers are really nice. The hotel itself was clean and the pool and garden area with corn hole games was well kept. The coffee shop was open at 3am!

If you have no car your stuck in the middle of highways and parking lots.

We booked a room at this hotel when we found out at the airport that our flight was canceled (without prior notification). I called the hotel directly and was told there were no rooms available however upon checking my Booking.com app I found one room was still available. I booked it, called the hotel for a complimentary shuttle, and was at the hotel within 30 minutes of making the reservation. The hotel is only a 5-minute ride from the airport. Best place to stay if you need to catch an early flight or arrive late, or if you're like us facing the unforeseen - a canceled flight!

We book this hotel usually 3x a year mostly for winter travel get aways. I broke my leg 5 years ago, the hostess/bartender/server I believe her name is Carissa, in the lobby bar remembers me, my broken leg, and my family. She always asks about my recovery and even asks about our daughters if they aren't traveling with us.I watch her engage the same way with other guests as well, and I watch her make new guests feel like old friends. Don't lose her she's a gem!!

I miss some of the items on the old bar dinner menu. The check in is easy and friendly, the driver put my luggage into my vehicle upon returning from the airport. Seriously don't change a thing!

The staff was extremely courteous and made our stay enjoyable. Check-in was really really smooth. The hotel was very clean and our room was nice.

The only negative was the temperature of our room. The AC didn't seem to be functioning properly and it was pretty stuffy throughout the night.