The room was comfortable and quiet. The set up was nice. If you are staying a number of days, the refrigerator and microwave are good additions. The staff was very friendly.

The beds were comfortable, but the pillows were too soft. All four were alike, so we had no options. Fruit on the breakfast bar would have been appreciated, and the Greek yogurt was not available on the last day. Since I only eat a light breakfast, I was out of luck. My husband thought the AC unit was too noisy and wanted to change the settings so it would stop running while he went to sleep. I then turned it cooler again.

Loved the layout of the rooms. Loved having our own kitchen areas. Great staff. Great location. Perfect for a family. The only place I'll stay next time I'm in KC/Independence. Will be looking for residence anywhere I go from now on.

The only complaints I had would be that I wasn't informed of ongoing renovations before booking, but even with that going on it was a wonderful stay and we were never disturbed or inconvenienced by them. Forgot my charging block and would be nice if they would have had a USBC port in the room along with USBA ports they had.

the staff that prepared breakfast on the 23rd was exceptional. I didnt come in contact with many staff members, but the woman who presided over breakfast prep and service was one of the best hospitality staff members ive ever had the pleasure of working with. you should commend her with a special commendation of some kind

our stay was unexceptional except for the previously mentioned service by the kitchen staff which was exceptional

I am not a big breakfast person all I needed was a waffle machine! other than that, the eggs were good and so was the bacon everything was nice and hot. the time for breakfast was perfect!

I love everything about this hotel I have nothing bad to say about it this hotel it was perfect for me and my little ones.

I’ve never stayed at a better property in all my years. The staff was excellent, food great, rooms were perfect for our needs. This is a real gem for any traveler.

Nothing

I loved the staff, especially the woman who worked that night and I also loved the patio and fireplace by the pool. Breakfast was great too!

The sink was clogged and water backed up

Good location for our purposes. Comfortable and liked well stocked kitchen.

Everything was good except people above us were very noisy

Loved we had a kitchen and ice maker in the room.

The beds make a ton of noise and were a litte hard.

Drew was an excellent manager on duty. He was friendly and made sure that my family and I are comfortable. The breakfast was always on point. Hats off to the chef.

It was a nice facility and comfortable. The pool was only 3.5 feet deep all around. The little grandkids loved it. Adults, not so much.

The afternoon/evening desk clerk was rather rude at times.