Location is right across from the hospitals and in driving distance from a big mall. Our suite was a bit dated but comfortable with 2 BR. If you are there for a hospital stay, it's really convenient. They gave us a room by one of the doors at street level parking, which would be very convenient if we needed to go across the street to a hospital which was not the case. They probably assumed that's why we are there, but we just stopped in Springfield for 1 night on a car trip. No problem, but I would think these are the most used rooms due to proximity to the hospital.

It was new, clean and close to why I was there.

Sink was clogged and filling up. It was nasty but they did come fix it the next day after they said they would the first day.

Love Marriott’s higher standards, which makes it feel closer to like my own home. This property has kind and attentive staff. It was so convenient entering and exiting the building, parking nearly right next to the door every time. It was so quiet inside; nearly soundproof rooms.

The bath had issues which staff had to deal with 4 times, and it still wasn’t acceptable to what I expect from Marriott. The bath drain didn’t plug so maintenance was called; then, it didn’t drain so maintenance fixed it again; the bath temp was set to warm not hot, so maintenance adjusted it; the shower head was awful, just spinning the water around wildly on one setting; another setting was a full mist that wet everything from the top of the stall down to middle but felt miserable once it finally landed on the body. maintenance staff apologized and said they couldn’t really fix that before end of our stay.

Two bedrooms were perfect. Loved the consistent, polished layout of the suite.

Heavy entry doors slam hard and loud. Bathroom was too tight. Really needs door swapped with a pocket or sliding door.

Cleanliness in the room. Carpet was bare foot welcoming.

The room was toward the back of the hotel and everytime someone came in or went out the door banged loudly. Very

Room was well equipped with everything we needed. The staff was super friendly, especially Lauren at the front desk! She's a gem! All of the staff greeted us with a smile and treated us like family, not strangers just passing through. Will definitely stay again in future travels west!

There was NOTHING not to like!

The staff was over the top helpful and they were all adhering to the pandemic guidelines. The room was very nice. Great location. Centrally located with a Walgreens right across the street.

The bed was too soft for my liking and the internet server did not like my devices. It wasn’t my device as they worked fine once I stepped outside the building.

Very kind, helpful, friendly staff! Clean and inviting atmosphere. Property sits at a great location. Even have a dishwasher and fully stocked cabinets and small electric stove if you decide to bring in food or staying longer.

No major downsides at all. My one or two nitpick things would be a larger tv in the King Suite rooms or cheaper pricing. Neither a deal breaker if you’re only staying a night or two.

I like the room. It was nice

Need to step up on the breakfast side of things. It was rough

Rooms are excellent with kitchenette. Enjoyed having a bathtub and shower. Pillows and linens were excellent. Very nice staff.

Nothing.