Breakfast was good but other guests were rude and didn't leave food for others there to get. Pool was nice and warm.

They had teenagers there. They were basketball players with their families. Super super rude. Banging doors at all hours of the day and even late at night 1200. Plus swearing could hear them in the next room and I wear earplugs. Running up and down the halls. Sad thing is there are signs up saying please be quite. When we returned our key the lady at the front desk didn't ask how are stay was cause I would of vented to them. Plus parents should of been watching their kids. Plus at breakfast hogging food no consideration for others.

The water pressure in the shower was strong which is a plus. The room was clean and the bed really comfortable. I got a good nights sleep at the hotel. The room was quiet. The staff were so friendly offering me coffee and tea. I could not fault the staff, they work so hard. Always a smile on their face especially the guy at breakfast. We got a warm welcome on arriving and the manager was a real character. Hampton is a cute town to explore. I would stay there again. Good value for money for traveling Australians worried about the dollar.

There are a few renovations going on at the moment but the noise is minimal. Despite the renovations it was quiet during the day.

Great Breakfast, Great Staff

Needs updates , toilet handle broken , toilet wobbly , broken curtain , lack of outlets ( for laptops etc) housekeeping never came to our room for freshening up , had to ask for fresh towels , need more than one ice machine , set up for breakfast should be placed back end where empty bar is , need two waffle batter stations ( not just the waffle makers ) upon arrival table in room had crumbs on it and the chairs , rooms are dark even with lighting and curtains open

Staff went out of their way to help us when we had a question or any issues. We did not have any major issues. Just a little problem with the heating / cooling system and the staff explained what to do. The controls were in a different location in the room.

They were closing down breakfast before the 10 AM cut off. We got there at 9:30 AM and everything was gone and they were shutting down. The staff went into the kitchen and cooked for just for us since it was still before the 10:00 AM cut off.

The room was trerrific - very comfortable and close to the beach HOWEVER, at over $300 per night we thought there should be more "sound proofing" to prevent the 'bangs' and 'bumps' from other guests that would often wake us at night time.

HOWEVER, at over $300 per night we thought there should be more "sound proofing" to prevent the 'bangs' and 'bumps' from other guests that would often wake us at night time.

Breakfast was delicious, pool was clean and very comfortable temperature, beds were comfy and AC kept us quite cool.

Don't know what the maid/cleaning service schedule was, but from 3pm Mon., 7/1 to checkout Thurs,. 7/4 we only had a single visit to our room to change towels, etc. Is that normal?

Breakfast over the top. Carlos t was an added bonus. Working very hard to keep everyone happy. He was truly running constantly on the weekend. Food was good and fresh.

Carpet is severely worn. First impression air in hotel was muggy. Turns out, our room was directly across from the pool. After staying a week, we found we enjoyed the hotel, and the privacy.

Very nice layout to the building. Quiet location but near lots of things to do. Very kind and friendly staff. Good waffles. Nice pool. Ample parking. The room was very nice with Comfortable beds.

One of the blankets had white stuff (clay?) on it. Alerted the front desk and they apologized and the staff brought us a new blanket right away. This did make us question the cleanliness but everything else seemed well cleaned.

Staff are excellent.

At arrival we got room 162 and when we got in the bathroom there was urine on the side of the toilet boll. They changed us to room 164 but the AC was not working we were getting hot air. Then they cleaned room 162 so we can move back into that room.

The breakfast was much better than average for a hotel at this level.

The hotel is showing its age, with a threadbare carpet in my room. Also, the rooms on the south side (where I was) are right next to the parking lot, so you're at the mercy of people who want to run their motors.