Breakfast options were great and all the other complimentary amenities i.e. arrival champagne, nightly tea, bottled water and ability to have smores at fire pit (although we didn't use) were unexpected. The staff was very welcoming and knowledgeable about the area. The individual fire place, jetted tub and steam shower were wonderful room amenities.

The breakfast eggs were not seasoned and the only salt was white table salt (which is processed salt). Pink or grey salt with minerals would have added another level to match the luxury of the property. The prime rib for Christmas dinner was not a good cut of meat (so much fiber/fat except for the well done parts that it couldn't be chewed), but they really tried to make up for it. So, I would suggest better quality ingredients in the kitchen and let people know about the quality ingredients that are used to prepare the food. Also, for the holidays, it would have been nice to have a live piano player. Piped in music was not consistently played.

The location is wonderful, the room is very clean.

This is my second visit at this property, and the reason I went back is because I loved it so much and enjoyed the bar area the area where you could sit and play the various games the picture view. Also, the food was outstanding. However, this time due to a fire in the kitchen, those things weren’t available. The room was very pretty and clean, but the room was extremely warm. I would recommend going back because I had such a wonderful visit the first time hopefully they will get things back up and running soon

Wonderful well run place in a a beautiful location, close to main hiking trails and good restaurants

Unfortunately the place had a fire and all of the amenities we were so looking forward to use were under the renovation. No one notified us about it which was very frustrating. We had to drive to another spot for breakfast every morning, as restaurant and wine cellar were closed, advertised spa, and other amenities were not available unfortunately. We truly hope to return next time and have a full experience

I Loved this Inn. The owner Mark thought about everything to make our stay so perfect. Can’t wait to come back. The outside and inside are so beautiful and comfortable. Breakfast is included in your stay and it’s not your ordinary continental breakfast. This is a sit down restaurant with Victorian charm and a wood burning fireplace to add to the charm and warmth. Breakfasts were a $25 value worth every cent including Eggs/Omelets, Eggs Benedict, Pancakes/Waffles with real New Hampshire syrup, and delicious oatmeal. All breakfast come with choice of bacon/sausage, toast, they have the biggest English Muffins I ever had, potatoes, juice and coffee/tea. You can upgrade and pay $10 for more exquisite meals. My husband loved the Cornbeef Hash Real cornbeef not the stuff that comes in a can. The chefs they have for both breakfast and dinner are superb. We ate breakfast every morning and had the most delightful waiter known as Smiling Dave we looked forward to seeing every morning. Linda our hostess was so friendly that when we left on our last morning we were hugging to say We will be back. Our dinners were gourmet which you pay for but worth it. We ate at another place one of the 4 nights and regretted it. They have a beautiful common area with fireplaces throughout that we enjoyed afternoon and evening. Their bartender James was a Mixologist who created the most Amazing cocktails. My Favorite was the Otono and my husbands was the Black Bear. We would sit there at the bar and chat with guests and James like we were all old friends. Every evening they would deliver hot water in a thermos that lasted all Evening with a special designed tea just for them and homemade cookies on a tray. We enjoyed it so much we brought a tin of it home. They provided cookies and hot chocolate, tea and coffee all afternoon. Our room was beautiful. We had a queen bedroom with seating in front of the gas fireplace, huge spa hot tub and shower. Every room has these amenities.

The only thing we would recommend is to put a removable shower hose in the shower to rinse off better. My husband has wide shoulders and had difficulty rinsing.

Exceptional inn experience! Beautifully furnished room with sitting area in front of a cozy gas fireplace. Lovely, accommodating staff. Many complimentary extras such as Prosecco on arriving, chocolate truffles in our room, afternoon wine and cheese. All set in the beautiful and charming village of Jackson. Can’t wait to return!

Looking forward to the inn completing renovations on the parlor and dining area so we can enjoy their wonderful breakfasts in their elegant dining room.

Inn was very charming and cozy and staff was incredibly helpful. The in-room amenities were phenomenal: huge tub, steam shower, gas fireplace, robes with slippers. Views were amazing. Nightly tea service was something to look forward to. Tavern/lounge was also charming and the restaurant was really great. Breakfast was really nice and service was fantastic. Atmosphere in the dining room is cozy. There aren't a ton of options on the menu, but it's just what you need. For the price, I wouldn't go there just for the meal, but with it included in the room, it was perfect.

The spa was good, although the booking process was somewhat confusing. I think this may be because we visited during a slow time and there weren't as many staffing options available.

We enjoyed a 5 day stay at the Inn, experiencing 2 different rooms. The one on floor 3 was significantly larger, with a beautifully appointed bathroom. The arrival each evening of tea and cookies was very welcome, as was the apple cider, and various teas and coffees available in the main lounge all day. We enjoyed complimentary breakfast on the terrace each day, with a lovely selection to choose from. The reception team were very helpful with suggestions of where we might like to go each day. All in all, we had a lovely time here - thoroughly recommended.

We did use the restaurant one evening, which whilst enjoyable was rather expensive - it’s an easy walk down into Jackson, where there are some other restaurants you should try.

Quaint Inn with a gracious inn keeper. Everything about our stay was above and beyond our expectation. A 5 * stay. I'd highly recommend a stay here, they won't disappoint. Perfect for a romantic weekend. The Spa tubs, or at least the one in the #208, was large enough for two to enjoy. Great firepit and wrap around porch to enjoy. Shuttle service was a huge perk. We enjoyed a sister restaurant in town and didn't have to worry about driving. Just book it :-))

Nothing!

Beautiful place to stay! Loved the porch with the blankets on each chair. Staff was friendly, helpful and accommodating. The Dinning room wasn’t available at Thorn Hill Inn due to a kitchen fire they had back in August but accommodations were made for breakfast at the nearby Christmas Tree Inn and the breakfast and service were wonderful. We look forward to going back again when the kitchen and dining room repairs have been made.

Everybody, there was extremely friendly. Dave in the dining hall was great, and Nancy and Amy at the front desk made us feel at home for sure . Did not meet everybody, but even housekeeping, took care of a TV issue and left a great note welcoming us everybody there was great and getting to meet. The owner was awesome. All great people with a mission to make our stay great and they all delivered and them some

I think the only thing we could come up with was the beds were a little harder than we were used to,