Room large and bed very comfortable. Staff was good, BUT very business like. Breakfast was good, but could use a potato selection could be added. Good place to stay when heading to Carlsbad Caverns. It is at the bottom of the congested hotel strip.

Our room was street side. Cars going by were too loud in the evening and somewhat in the early morning. Best to ask for a room on the back side of the hotel. It is a little overpriced. $20 less would have been more appropriate.

You need to have right expectations vs what you are paying, so for the difference in price, this hotel did the trick for us for one night. We probably would prefer the larger brands (typical 3 stars) if we need to stay for a few days. Room is clean enough and most surprising were the comfort level of the pillows. Check in lady was very nice and was speedy.

Water pressure was very weak, can't complain again but just stating facts.

The staff were very friendly and helpful. Breakfast had a nice selection of food choices. The room size gave us breathing room and made the stay more relaxing. The room heater/air conditioner worked well and did not wake me up when it turned on. Beds/Pillows were quite comfortable. Bathroom was spacious and water pressure with shower worked well.

The The coffee was a disappointment, very weak and cheap tasting. The creamers were helpful but still yucky coffee. I thought the eggs and hashbrowns were a bit undercooked.

Very good location, close to the national parks. Good and diverse breakfast. Big and comfortable room.

They were understaffed and couldn't clean our room one day The dryer didn't work and eventhough they knew about it, they didn't put up a sign at first. So you could have end up with freshly washed wet clothes and no dryer.

It was clean and comfortable. The price was good and so was the location. The staff was friendly and informative . I would happily stay there again if we were ever in the area.

Overall , it was a great experience. The breakfast was pretty basic and maybe not monitored very closely. It was still early, and there were a couple of things that they had run out of already.

The bed was comfortable. The room temperature was perfect. The television choices were great. The staff was great and the breakfast was really good.

The coffee supplied in the room was very weak. The pool needed cleaning, so we didn't use it. We wanted a room on the first floor, but couldn't get one. Also, the description of the room was supposed to have a pool view, not the highway.

Rooms looked recently updated, super friendly staff, comfortable and large room. Great option for access to Carlsbad Caverns National Park.

Could hear a little traffic noise in the morning when it started to get busy but nothing that affected sleeping.

Not only was it the perfect location to the Carlsbad Caverns, it was a very welcoming hotel. The staff at the front desk were very helpful with restaurant choices and the lobby was decorated beautifully for the fall. We really loved this hotel.

Big room, comfy beds, friendly staff, nice gym. Great place to stay and to visit Guadalupe Mountains National Park. Would definitely visit again.

A little noisy early in the evening, but quiet at night so not a problem for us.

The room was larger than we were expecting. The beds and linens were very comfortable. There is free breakfast included with both hot and cold options along with juice, coffee, tea and hot chocolate. The staff was friendly, room was quiet, plenty of parking. Our room had two queen beds and a pull out sofa. I can see that this would be a great value for a family with children. There is also on site laundry facilities for those on a road trip. Great location and easily accessible. Quality Inn is located right on the highway north of Carlsbad Caverns, which is about a 20 minute drive south. The hospitality staff kept the room in tip top shape. Very happy!

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