Room was comfortable and had a nice view of the pool and fountain. Housekeeping did an excellent job in keeping the room clean! Check-in was easy and hotel staff were friendly and helpful in providing information about activities and warned us about highway construction on interstate outside of El Paso ( one of our side trips). We intend to stay at hotel for future trips due to hotel location and staff. We should have told the staff about a lamp problem!

Bed was elevated on a metal frame that I hit several times. Hotel did not offer breakfast or have a restaurant. The refrigerator in the room was very noisy as was the heating unit. Outside noise was also excessive at times. Lastly, elevated bath tub was difficult to get into for Seniors. Think price of room was a little too high. Room was a little dark. One lamp was unplugged, and we could not unwrap the cord to plug it in. Lastly, one staffperson kind of interrogated us when we were looking at the fountain and went around the back to get coffee.

Excellent stay for the price we paid, we had our coffee machine in our room, which other hotels don't have. Beds were very comfortable, and were made up each morning by the hotel cleaning staff. Towels were freshly changed everyday, which was very nice. Dinner was reasonable and good, the diner staff was good and friendly.

The gentleman in the front who checked us in was okay when we got there, but for the rest of the stay he would not acknowledge us or his other guests. He didn't even bother to look up from his computer or personal phone. The cleaning carts made a lot of noise in the morning against the brick flooring and woke us up each and every morning. Loud cars on the highway, running their engines.

I loved the room and how peaceful and quiet the hotel is. The bed and shower were especially wonderful. The coffee was fresh and delicious. I loved the deluxe king room facing the pool area; it was a lovely view.

I was disappointed to find the restaurant closed. I had been looking forward to biscuits and gravy, as I've gone to the restaurant inside the Ramada many times. Since it is closed down, I do think the hotel should offer a continental breakfast for guests.

We always stay here when we take a westbound road trip. It's quiet, comfortable, and the restaurant is awesome. The fact that we don't have to leave the hotel for meals is one of the main reasons we stay here when we come through. The staff is always friendly with a welcoming smile.

There was a leak in our restroom. Not when we ran the tub, only when we ran the shower. The water leaked out from under the tub, where the tub meets the floor. Told the desk clerk when we left, they said that they would get it inspected right away.

The suite was perfectly set up. Lobby and pool area is very nice but could use more lighting.

If I ran the microwave for more than 2 consecutive minutes, a breaker would trip to most of the suite. There was a dried yellow spill (urine?) at the base of the toilet. Even when housekeeping cleaned during my stay, they missed it. I cleaned it up, yuck.

The front desk staff made me feel like family, always greeted me with as I passed by. They also accommodated my daughter and son-in-law with a delightful room close to mine, even though the week was packed with families of students returning to college. The staff also took time to help anyone with any problem, as well as address homeless populations that gathered in the parking lot. They were most professional and kind, but were always watchful. The cleaning staff were also kind and cordial, always greeting people in the hallway. I definitely intend on returning.

A unique hotel with nice, comfortable rooms. The hotel interior is in the old-style design. A rare experience. My room was quiet and clean. You can sleep very well in these enormous beds with good mattresses. There is a restaurant at the hotel; however, it is not open during lunch hours.

The toilet flush did not work properly sometimes.

We got balcony rooms. Allowing for added sunlight and fresh air in the morning. They have an indoor pool. We're didn't drink but it looks like the people in it we're enjoying themselves.

Restaurant closed. No elevator but they do have a lift. Not ideal but it works for getting upstairs if the stairs are a problem.

Rooms AC works great. Was able to relax after working all day. The Grill is located inside made it easy to get breakfast and dinner without having to leave the hotel area.

Wifi was a little slow. The bed was not the best but it worked. The TV was messed up when I got there, but I was able to fix it. TV channels however kept cutting out.

Beautiful hacienda style courtyard. Restaurant lease had ended during recent stay early January 2024, so good quality breakfast menu unavailable. Staff helpful with work related things. Access to washing machine, and easy access to NMSU campus and highways very convenient.

Nada