Room ready and clean when we arrived. Breakfast bagels lovely and fresh

Room not cleaned great during stay shower gel tissues not replaced for a few days when empty. Parking was free on confirmation and there hotel directory services but wanted to charge us. (New thing brought in a few weeks ago we were told) I said they should honour our booking as was free when booked told to speak to manager than general manager 🤦‍♀️was resolved eventually by a receptionist who just spoke to a duty manager who gave us a note to put in the car saying do not scan for payment 🤷🏼‍♀️. Breakfast ok but mostly lukewarm and monotonous. Bagels lovely and fresh. People were taking away food after eating filling their pockets with yogurts and fruit and even platting up additional breakfasts to take to their rooms.

I really enjoyed every moment of my stay! The hotel owner Mr. Paul Gabriel, upon my written request, designated a warm and a most quiet room for me before my arrival, and the entire reception team was very forthcoming and accommodating. The breakfast was always delightful, with quite a variety of choices. Their hearty oatmeal and great coffee made me feel like home. The microwave, the stove, a full set of kitchenware, and a full-size refrigerator made my stay even more comfortable. The hotel is located within a few miles from Hofstra University, so if you are visiting someone at Hofstra, I would definitely recommend this hotel.

I got upgraded to a two bedroom suite which I really appreciated because I had my 9 month old with me. The rooms were spacious and everything was really clean. I really enjoyed the grounds and how clean everything was.

The stay was great and you couldn't beat the price or location. However, some of the things in the room were broken down, like the dishwasher. Every time I opened it, I was scared it was going to fall out. Upon leaving, I got charged a one time pet fee when I didn't have a pet. When I called, I was told "well maintenance/cleaning heard a pet so therefore we are charging." Hopefully, this will be removed because I'm really upset about it. A couple of staff members were also not kind to my husband and I in the morning upon check out. Breakfast was OK at times, the bowl of fruit looked like they didn't change it for days.

Breakfast was buffet style with Cheese Omlette, bacon, hash browns, oatmeal, fruit juice, coffee, pastries, bagels, plenty to chose from. Comfortable seating area. Suite comfortably sorted the 6 of us. King size bed in one room, two double beds in other, living area in between with kitchen with microwave, fridge/freezer and dishwasher. Coffee making facilities were available. Kids used the pool and I used the fitness centre ( running machine and exercise bike with weights available) Once I contacted reception the party in the next room stopped within 10 minutes, reception called that room.

When we arrived, approx 22:00 a strong smell of marijuana was in the foyer. However, this did not appear again during the rest of the weeks stay. A loud party went on in the next room but the issue was resolved when I rang reception.

Hotel was great, it served well.

I was really pissed to learn that because I booked through Booking.com I would not be able to receive Hilton honors points. I won’t make that mistake again.

My experience was great! I would have given an excellent rating if it weren't for the loud heating fan in my room and my ability to adjust the temperature to a comfortable level. Breakfast was good with a nice variety of items to choose from. My room was clean and comfortable. The staff was friendly and accommodating. I'd definite stay again when I visit NY.

Needed Better room temperature control.

Property was nice and clean. The breakfast was great. I didn’t give staff a great score only because I didn’t interact with them. I was able to check in digitally and go straight to the room and check out digitally and leave

The pillows were the only issue. They were way too soft. They were super fluffy but when laid on they sunk immediately

nice, clean, spacious hotel, rooms were modern style and very comfortable. Breakfast in my opinion was excellent, scrambled eggs, sausages, hash browns, pancakes, French toast, waffle machine, oatmeal, cereal, nice fresh OJ

Kitchen area was tired and let down the overall impression of the room, but was not an issue. Coffee at breakfast was not the best, shame the waffle machine was not available each day.

The property has everything included, no hidden extras: pool, gym, daily breakfast and roomy rooms that have cooking facilities and lounge area as well as bedroom. Walking distance to shops and restaurants.

you have to request your room cleaned, they won’t do automatically. But you can request daily at reception each day.

The fast check in. I was tired with my boys and wife and they gave me quite fast the keys of my suite.

The breakfast, because they were always serving pork. I think that would be great if they proposed turkey/chicken/beef/sheep or any other meat. For religious reasons everyone is not allowed to eat pork.