We enjoyed our stay very much, everything was clean and the staff was very nice and helpful. I would definitely recommend staying here. They also had a good amount of parking available around the area (you do have to pay for parking).The decent size refrigerator, dishwasher and other amenities were a very good surprise.They had a good amount of safety measures in place. The main doors were kept locked and can only be unlocked by your personal key card. Everything was from 2-8 miles away. You could walk around and find other small shops, restaurants and bars.

The room was well lit up just about everywhere but it needed just at least one more light where the bathtub was.

The night crew, Santana, another young lady, a very nice gentleman who I wish I would have gotten his name at the service desk and the guy who constantly helped us with our luggage was exceptional! We got there and there was some kind of mix up as our room wasn’t clean and appeared the last guest left multiple things in the room. We went downstairs and explained to Santana the problem. She immediately apologized and stated they needed time to sort it out as they had full occupancy. We left our belongings there which they locked up and we went to dinner and then returned. Before we returned they called us, got us another room, completely clean and put all our belongings in the room with complimentary cookies and water. They apologized over and over.

The room was a lot smaller than I realized from the pictures. But the amazing staff there made up for it all.

perfect location right by a whole bunch of restaurants and bars. staff were all so kind warm and welcoming. room was so much bigger than expected, whole kitchenette was super helpful.

the parking situation was very overwhelming, was somewhat a free for all for my first day. did not realize you had to pay for parking as well. the windows didn't do a great job blocking

Location is really convenient, very clean place and quiet. We could relax. Breakfast was good and open later than many hotels in the weekend. Staff very friendly and helpful

The heater was loud in the room, starting intermittently at all times. The lobby with high ceilings was cold, we could not have breakfast without a warm sweater. The bed was a little hard for my taste, but not dramatically so.

Mia (customer service at front counter during check in) was great. Explained the property layout, was able to accommodate adjacent room request, recommended nearby local events.

The parking, for guests that arrive (or check out) when the onsite lot is full. Consider providing valet for cars to and from the overflow parking structure, or reserving the standing area in front of the hotel for 15 minute increments for guests retrieving vehicles from the overflow parking structure.

A nice little kitchenet was a surprise. It included a full size refrigerator-freezer. The beds were comfortable, but I would have liked another pillow on each bed. The shower was great, excellent pressure.

The arrangement for their parking was offsite and kind-of a pain as we needed an electronic fob that had to be picked up from the hotel desk and returned right away. It was a short block away, but there was a bit of rain.

Our room was spacious, comfortable. Location was excellent. Very nice breakfast in pleasant surroundings. Coffee and juices were available in the lobby 24/7.

We were surprised that during our four nights (five days) the housekeeping department never serviced the room. While we were fine and had no specific requirements, at a Best Western one would at least expect that waste paper baskets would be emptied and towels refreshed.

Well finished and clean room within a short walking distance of restaurants, pubs, and shops

Curtains in bedroom cannot fully close and allow light through in the morning; Toilet seat was not secured properly; Shower head needs to be cleaned or replaced - oversprays into face; No bathroom vent; No hand soap in bathroom; Only one regular coffee K-Cup for the Keurig - the rest was decaf

staff was amazing, breakfast was very good. the facility is so quaint, i love the quirkiness of it

i loved our room but the pocket door hardware for the bath wasn't fastened and fell off, the sink was very high and the faucet was too big to utilize the sink easily (rm 1100) and the room did not have soap or shampoo upon arrival. quirky but a little inconvenient.

- Great location - Friendly helpful staff - Very clean - Didn't need it, but having kitchenette nice if you do - Breakfast plain but reasonable range of choices.

- Room supposedly had "2 queen beds". No way that was a queen bed. We sleep in a full at home, and hotel bed was at most a full - Lacks charm