I liked that we could park our car right outside our room so we could easily check in on it. Breakfast in the morning was hearty enough we could go most of the day without needing to stop for food.

The mattress pad made my lower back ache a bit as it was too soft. The shower has a fixed & a sliding door, meaning you have to be all the way inside the shower to turn it on so you get blasted with cold water. Water leaks out where the two shower doors meet & it puddles on the floor. These are both just basic design flaws. Our room keys stopped working on our last day, and that made it difficult to load the car. Front desk assured me the keys not working is a temporary glitch they are working to remedy & apologized for any inconvenience.

I was pleasantly surprised by how nice and updated the rooms were. The bathroom was small, but I loved that it had a sliding glass door shower with the overhead rainfall showerhead as well as a ring light/heated mirror. I specifically booked BW as I always want to book hotels with free breakfast. Unfortunately, I'm unable to give any opinion on the free breakfast because for the first time ever I slept so well in that bed that I slept right through the breakfast! I was still able to get myself some coffee from the coffee bar which is very nice as it has the machine that roasts for you instead of coffee that sits out all morning. All in all, it was an amazing stay and I will surely book here again if in the Buffalo area.

The room was a bit small, but the layout was nice and organized to give you the room needed for your things.

We upgraded and got a larger room. The room was great for a party of 4. The staff was friendly, breakfast had warm options. Good location close to the airport.

While there was warm food available, the eggs were odd patties. The sausage was dry turkey, very dry. Our door key did not work after breakfast, I had to go to the front to get it fixed. Then, the manual door stopper that can only be applied from the inside somehow swung out and we were locked out again. Fortunately we had a noon flight, not an early flight. All was taken care of, but a major hassle.

Unfortunately we didn't have a car, and thought the hotel had a shuttle bus to the airport. It's not within walking distance of the airport either. A taxi was $65, a shuttle $75 but the UBER was $16.95. The hotel has a coffee machine available all day and an inclusive hot breakfast. There are a couple of good places to eat nearby, walking distance, and an amazing Heroes Park - very moving. Our room was spacious, very clean and cool. Reception staff were friendly and helpful.

Without a car, the location isn't great.

We just needed a place to sleep as our plane was scheduled to leave at 6 a.m. Did not get the chance to experience more of the amenties

Apparently the hotel charged me for the room. They said that they did not recieve anything from Booking. Com. So I currently have two charges on my credit card for the room. Can Booking.Com follow up and let me know what is going on?

I liked the updated hotel. The room was very clean. At first they put us by a room with a crying kid and loud TV but we asked to move and they put us on the top floor away from everyone and it was very peaceful. Bed is comfortable and friendly people at front desk. Best coffee machine in lobby it makes lattes.

The room is small so it may not be ideal for a family. It worked for us as a couple.

This was the best place I’ve stayed for the price range. The room was small at 185 square ft though very well organized for the space. B ed and pillows comfortable, tho mattress a bit on the firm side. Everything was very clean and up to date. Would definitely recommend.

I prefer a bit softer mattress but my husband found it just to his liking.

I liked the location and the room size.

The breakfast, the eggs and bacon were not very good. Fruit needed to be a bit fresher! Everything else was fine.

The only complaint I had is that I was never notified that Eva hotel changed to Best Western. Drove up and down the road looking for it. Also no numbers on the front to identify that you had reached your destination

No number on the front. Hotel changed names Hard to identify I was in the right place

Both location and breakfast were very good.

No place close to charge ourEV. An electric car charger/s would be great and attract customers! Believe me, public charging stations can’t handle the current demand and hospitality industry can capture a fast growing segment of EV owners.