Became 2nd home while home was under renovation. Staff was exceptional; Donna & Collett were so accommodating and efficient in ensuring our room accommodations when 3 extentions of our stay became required. Our room(s) were cleaned everyday and breakfasts were excellent. Laundry devices were excellent, available, when became necessary, and priced reasonable for use.

NO Grits or Waffles on breakfast menu; and getting back on Independence Blvd - need a cut thru to Sam Furr Rd to utilize light

I mostly had coffee. Maybe the time could be a little later so that late risers like self, can partake in more.

One day, my first full day on the property, housekeeping knocked on my door. At that time I wasn’t ready and told them to come back later. I was out and about for a good portion of the day. However, there was no evidence that anyone came by when I returned.

Loved having breakfast option available in the hotel instead of having to drive somewhere to get breakfast. The front desk staff were great and friendly. Being greeted by wonderful staff at first arrival makes the stay so much better.

This is the second time staying at this IHG, it was rather quiet and was very clean. it is located in a area that is close to restaurants, Walmart and department stores. the best part is the bedding! The mattresses are so freaking comfortable as well as the pillows. best sleep in a while. Breakfast was great and the staff was very friendly and helpful.

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My room wasn’t ready when I was checking in, but the staff worked their magic and switched me to a room that was ready!!

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The room was very spacious and clean! The shower felt amazing and it had shampoo, conditioner and body wash in the shower and hand soap and hand lotion by the sink. The breakfast area is very nice and the food was excellent with a wide variety!!!

I liked everything!

the rooms were nice , updated and clean. Deborah at the front desk was THE BEST, The hotel was in a great location. We even met some nice people who were also staying there. Will go back again.

I would have liked the room to have a walk in shower instead of a tub.

Breakfast was excellent as well as the hostess that was attending. She was very accommodating and personable! 😃Staff at HE was very accommodating during an injury in the parking lot. When requested ice a staff member opened the kitchen area to retrieve ice for my family member!

The pool needed to be cleaned (vacuumed). Their was debri floating in pool water.

Staff friendly , location, clean, good breakfast options

Swim lessons given while kids were trying to enjoy pool, pool not heated and only one elevator

Staff was very friendly.

There were roaches outside our room which os pretty gross. The pool water felt salty and the pool bottom was rough.