Cannot recommend this property enough! Firstly, upon arrival, I was greeted with the most wonderful staff member who kindly checked me in, and even provided a wealth of local touristic activities and excursions. I felt safe immediately upon arrival. Now onto the room, which is even more beautiful than the photos do it justice! Modern, impeccably clean and pristine, I almost didn't want to leave my room. Amazing selection of channels on the TV also, and very clean, modern and entertaining bathroom (the bathroom walls had newspaper print on them! Great to read as I showered). The room had amazing heat units and A/C, as well as great lighting and really great availability of power outlets. The location of the hotel is phenomenal - right by downtown. Overall, I absolutely adored my stay at this modern, clean and beautiful hotel and cannot recommend it enough. Would love to return.

I thoroughly enjoyed my stay at Hotel Indigo Cleveland Downtown! The modern and stylish decor really made me feel at home. The location was perfect, with easy access to local attractions and restaurants, making it convenient to explore the area. The staff was exceptionally friendly and helpful, always ready to assist with any requests. I also loved the room views of the city skyline were breathtaking, and it was a great spot to unwind after a long day. Overall, my experience was wonderful, and I would definitely recommend this hotel to others!

While my stay at Hotel Indigo Cleveland Downtown was mostly enjoyable, there were a few aspects that could be improved. I found that the noise levels in the hallways were somewhat disruptive at night, which made it difficult to get a good night's sleep, mostly from the doors slamming close but overall, these issues didn't ruin my experience, but addressing them could enhance future guests' stays.

We came for the NCAA Women’s Basketball Championship. The location is outstanding. It is barely a 2 minute walk to Rocket Mortgage Arena. It was a 0.7 mile walk to Tourney town and 0.3 mile further to the Rock and Roll Hall of Fame. It’s 0.2 mile to Progressive Field to see the Cleveland Guardians. 0.3 mile walk to Playhouse Square to see a show. Plenty of nice restaurants and pubs within walking distance to get breakfast, go to a pub or relax with special dinner. Heinen’s grocery is a short walk to pick up drinks and snacks for the room. The only shortcoming in the room was no microwave. The Keurig coffeemaker was good but hard to fill water in it in the cabinet where it was located. The rooms were comfortable, clean, and quiet. The staff was teriffic. Joy, the receptionist who checked us in, was friendly and very informative. The Headliner bar and cafe was nothing fancy but the food was tasty, the staff very friendly and helpful. They boxed up 2 wonderful breakfast sandwiches made from scratch for us to take with us when we checked out! How’s that for service? The valet parking was friendly and priced comparable to other hotels. just allow them a little extra time to bring your car up. We would definitely stay here again for the price and location alone. We had a great experience

A microwave in the room and move the Keurig to the counter top to allow you to pour the water into the back of the machine. The cabinet it is currently located in was almost impossible to fill and I had to use my phone flashlight to see where to put the water in and watch the fill level. The Cafe was tucked in a corner and I think could be better utilized by the hotel patrons and pedestrians if it was marketed a little better. The food was good and priced fine and staff was wonderful but no one was using it. A shame.

This hotel is close to rocket mortgage fieldhouse which is great for going to the Cleveland Monsters game! The hotel has a nice restaurant and bar as well. Checking in and out is a breeze. They offer valet parking that is an extra 45 for the night, which is not terrible since you would be paying that same price to park it yourself somewhere.

My only complaints are that for a 2 queen bed room for 4 adults, you should at least get 4 bath towels in the room and their elevators were in need of repair. One was completely down and the other was malfunctioning and running really slow. I am sure this is something they are working to correct. I will definitely stay here again.

The hotel is beautiful with a lot of Cleveland history around, especially in the dining area. They had hot apple cider, hot chocolate and a tray of cookies all evening in the lobby. There was a saxophone player also which we enjoyed. The food was very good from the bar area.

Our room on the second floor was a convenient location since you had to wait a long time for the one elevator. However, the room was right by the elevator, room 215, and we could hear the very noisy elevator all night long going up and down. So that was not very good for us.

We loved that the room was near the back elevator that pretty much led to the restaurant. This was our fourth time staying here and the bartender at the restaurant remembered us. What makes this hotel the best place to stay if you are going to a baseball or basketball game is that it is right across the street from both stadiums. Can't wait to return.

Items in the general store are a bit overpriced, the weather was not great so we weren't able to walk to a store as we have done in the past. Without being able to walk to a store we were forced to purchase overpriced items.

The room was very nice with mini fridge, coffee maker, iron, and safe. It was within walking distance of many restaurants and very close to the baseball stadium. Unfortunately, our even was at the football stadium which was a much longer hike (especially for seniors with knee issues. Employees were all very friendly and helpful. We only stayed one night.

Parking was the only downside. Valet only (45.00 + tip) and upon checkout took much longer to get the car than we were quoted. I actually like parking myself and having easy access to my car but at this hotel it is not an option

This hotel is right across the street from the RocketMortgage Fieldhouse so a bustling area of downtown and within walking distance of so much: theaters, shops, great restaurants and bars! Our room was spacious and overlooked the street, the beds were super comfy and I liked that the mini-fridge and coffee/tea set up was stored inside an armoir. It helped the room feel uncluttered. The staff are super friendly!

Nothing I didn't like, just wanted to mention that only one elevator of the two main ones was working and it was super creaky and not very smooth, freaked me out just a little. As you can imagine based on its location, this hotel is super busy so the hallways and certain parts of the rooms are definitely starting to show some wear and tear. Also, depending on the event schedule across the street, there can be a fair bit of noise from crowds and traffic but it dies down at a reasonable hour.

The hotel was great, in a good location to walk to different places, and very easy to get to

My only issue has nothing to do with the hotel itself, the room we had was on the side of the closest to the street and we were several floors up. We stayed on a Friday night and when the air wasn't blowing it was loud from the restaurants and everything below. Now I am a light sleeper so this bothered me more than my daughter who is a very deep sleeper. I would say if we stay there again we would ask for a room away from the street

Location was perfect. We could see Rocket Mortgage Field House from the room. The staff at the desk were very friendly. I had to ask for towels and sofa bed linins, but at least they were delivered quickly

I said there were 3 of us. And got 3 room keys. Which should have been a clue that we’d need 3 sets of towels and a blanket and pillow for the sofa bed. Only when I was already wet did I realize the body wash container in the shower was empty. I was there for the Drake concert, which I’m sure meant there were some extra rowdy guests that accounted for the trash and broken glass in the elevator