The staff was wonderful. The breakfast was great. The shuttle was a great addition to our stay to get around. We didn't have to drive to the stadium or out to eat. We met several nice people and made new friends. It was a great stay and we will definetly stay there again.

The air condition leaked on the carpet in our room and our floor was very wet but we informed the front desk and maintenance came in and fixed it. They also made it right and compt us some points so that took care of it for us.

The shuttle service to Schottenstein Center was awesome and so convenient! The shuttle driver was so kind and helpful. The front desk staff was also extremely kind and welcoming. The breakfast was good too.

I didn't realize the refrigerator in the room had to be turned on (until the next morning when it was almost time to check out). I wish the curtains would close all the way. Our room was in the front and it would have been nice to shut out sunlight all the way while sleeping.

Breakfast was good, they had warm and cold options. I'm not a fan of turkey sausage, but it was filling anyway. The bed was very comfortable. They hadn't replenished towels but the staff was quick to fix that problem. We were just a short drive to the convention center and definitely enjoyed our stay!

The room was finished when we got there but it was quickly rectified.

The complimentary breakfast was really nice. It makes the trip more affordable since you don't have to go out. The free Shuttle service (which I hadn't realized they offered) was great. Again, making the trip more affordable, because I didn't need to pay for an Uber-type service. Staff was very friendly and room was VERY Nice!

I wish they had an active bar on premises. There was a bar area but no bartender. Maybe I just didn't hit it at the right times. I wish the exercise room was larger.

Generally upscale breakfast, clean, neat, social atmosphere, you could hang out in the breakfast area at all times.

I was double billed. I billed my room through booking.com, but then was charged again when I got there and can't straighten all of this out because it's two different cards and companies, I am so upset!

The room was comfortable and clean. The breakfast that was included was good value for the price. The rooms seemed up to date and offered reasonable amenities. I particularly enjoyed the washroom set up.

The breakfast offered compostable items which was great but did not offer recycling or compost options for disposal. The receptionists were quite short with me and the check in and check out process felt rushed and dismissive.

They have transportation to your event. For example OSU games, Schottenstein events, rock on the range....etc. came in real handy, but walking isn't a problem either. You are in walking distance to the stadium or Schottenstein events. Bob Evans and Roosters and other little shops and restaurants near your stay also.

The staff was very friendly. Breakfast was a typical free hotel breakfast but I did like that there were healthier options too. Very clean

Renovations were going on while we were there but they weren't super disruptive to us. We stayed in a King suite and could've used a little more lighting in the "living" space.

I liked how easy the check-in was. The staff is friendly and very accommodating. My visit was to see a concert. They offered shuttle service to and from the show. Breakfast was filling as well, I would definitely come back and stay after this experience

The booking online showed two beds in the photo, but i was expecting 1 king bed based on the description. I was okay with the two beds, I would just recommend updating the information within the booking app.

The stag were very cordial and approachable, making you feel very welcomed!

Facilities need some TLC and have so much potential.. some detailed cleaning and updating would do wonders! No main complaints but slow toilet, leaky shower, musty AC, could be easily addressed