Upon requesting a pet friendly room, it was a welcome to surprise to find that Karen the front desk person chose a room on the main floor close to the exit door, which was very accommodating since we were travelling with the pet. The room was large and clean. The staff was super efficient and the breakfast was 10 out of 10.

Absolutely no complaints. The price was great. The location was awesome. Will definitely recommend if you’re travelling on a budget and you want better than the average hotel. I would recommend 10 out of 10.

Friendly and accomidating front desk staff !! The rooms were nicely cleaned. Yummy breakfast and the kids had fun in the pool, too. I would book a stay there again if I needed to.

Small parking lot, but that's not the staffs fault. The t.v. in our room wasn't connected how it should have been, so we weren't able to watch t.v./you tube/ Netflix/Roku t.v... the kids were a little irritated. They came to fix it, but it wasn't fully set up right, so it never connected correctly. Other than that...it was a great stay!!

The location was very convenient for me, and the staff (particularly the evening staff) were very kind and accommodating. They went beyond not only what I expected from a Comfort Inn...but, were more professional & helpful than staff at most 4 star hotels I've stayed with. I was going through a scary & difficult time (personally), and had to check-in early. I expected nothing more than to be handed my door card and that would have been fine. In addition, I received kind words and genuine compassion, and was offered cookies and coffee. Exceptional customer service!

It was a tad noisy, but then again...I WAS on the first floor with my pet, so in a way, it's understood.

Small hotel, ample parking

Getting to the hotel was arduous due to the road restrictions from the Main roads. Not hotels fault, Oregon Department of Transportation made it very difficult for nearby businesses; with median barriers, necessity for u turns, they have stranded this hotel on an island. When booking it seemed like just off the freeway, but it is not straight forward.

The location was great, there was several good restaurants very close less then 5 minutes away. the room was very comfortable and clean. The staff was very friendly and knowledgeable about what was located near by. The complementary breakfast was very good.

The shower curtain rod was loose at one end so the curtain would not stay closed and it let a large amount of water on the floor. The towels could of been softer.

Pretty decent hotel that you can expect - nice bed, clean room, tv, coffee, and breakfast just like others hotels around the country.

The parking space is so limited that made me hesitate to drive out for dinner. The lobby also looks very shabby. They were under construction or something during the time of my visit. Hope they're done with it and improve that.

The staff is always friendly every time we go. They always treat us and our dogs with kindness. Their breakfast is wonderful-- there is always a variety to choose from.

I didn't like that they removed the grass and replaced it with rocks-- it made it more difficult for taking our dogs out to use the bathroom. Also, we had to request to have our room clean, when in the past, it has always been done daily.

I loved that multi-grain waffle mix was offered. Bananas would be a great addition. Medford is the only Comfort Inn to offers warm chocolate chip cookies to guests.

There is no place in the bathrooms to hang a towel or washcloth. This is curiously absent in ALL Comfort Inns. It is sad that no other Comfort Inn offers warm chocolate chip cookies to guests.

Staff was nice, room was clean and comfortable, breakfast was good, close and easy to get to the freeway, nice restaurant a quick walk across the parking lot. The property was being remodeled which didn't interfere with us at all.

The way in and out is really challenging...once you figure it out it's not a problem but we recommend getting directions from the propoerty to avoid confusion.

The staff were so nice and the pool, hot tub, breakfast and fresh baked cookies were such a nice experience. I will be staying there again!

Getting in and out of the street that the hotel is located on was a challenge to get use to but I appreciate the property not being directly on the street.