very comfortable, very well appointed in the bathroom

we thought the room could get more cleaning , floors could have been cleaner and the doors should be wiped down . but we did really enjoy the hotel and the rooms were a great size

Love all the amenities.Easy access to to Charleston via shuttle.

Didn’t like the service at the Tiki bar. Had a waiter/bartender who was rude. He screwed up our order,went back into the kitchen,got the right order and just threw it on the table and said,here! Fortunately one of the waitresses corrected the bill and made things right.

We loved every single thing about this place! The pool, water taxi, staff and many more! We even talked to the event manager, Hannah, about planning our own wedding! She wa a great and very informative. If you’re looking to plan a beautiful wedding in Charleston, look for Hannah!

There’s always room to improve but this place doesn't many flaws at all. But if I had to choice one thing, it would be to have laundry on site inside of the resort.

Your property is amazing! We choose Charleston as a destination often and you're our new favorite! Beautiful, wonderful pools, delicious food at the Fish House.

Your check in location is a bit small and awkward in the space there. I would do additional training with the employees in this space to be a bit more welcoming also. The curb appeal walking in is WOW so it's a bit of a disappointment when you walk in and are met with less than friendly reception.

Beautiful resort with luxurious rooms.

We stayed in October and not all the amenities were available. The staff at the front desk were not very knowledgeable about Charleston. In fact they gave us incorrect information about transportation in historic Charleston. Only restaurant on site was the Fish House which was overpriced and mediocre.

A Hotel staff were amazing gave there time and guidance at every level with prices detail, which is very rare these days

The holiday stay was far to short could have stayed for a longer a period of time , if ididnt have to return to work.

The room was spacious with a beautiful harbor view. The staff (especially EMMA ) was very helpful and friendly. We had to leave early due to a medical emergency and was not charged for the last night that was booked which was appreciated. The harbor view from our balcony was beautiful and you could watch the sunset from the balcony, however we were outside most of the time. Our stay was the last week of March and the outdoor bar at the pool was not open. The fire pits were beautifully located and the trivia night on Tuesday's at the Reel Bar was great fun! Watching beautiful sunsets in the evening at the fire pits was a bonus! The resort shuttle into Charleston is a nice benefit. We also used the water taxi one day.

A carafe or carton of Half and Half at the complimentary morning coffee bar could've easily been added. The individual sizes of creamer varied each morning. But that is a little thing. I'm sure when "peak" season arrives the place is even more amazing. The parking fee of $25 per night is "included" in the resort fee of $50 per night, so it's not really free parking. Although the harbor view room was amazing, less expensive rooms are available which I would book next time.

Spacious rooms, beautiful decor and ocean views. Pool was amazing and highly recommend a message at the spa.

Wish there were more options at night within the hotel open later hours. It was about 15 min drive to the city.

Loved the pool and service there. Also enjoyed the size and location of the room we had. Chip at the bar over the Fishhouse was awesome. Loved the view from there over to the USS Yorktown.

Maybe a microwave in the room?

The room was beautiful and quite large. We had a patio off the back (1st floor) and the view was fantastic. You are able to watch the river traffic with some really big boats going by. The fireplace was a really nice added touch and ambience. It was really cold out (February) while we were in town and the hot tub on the river front was one of our highlights of the trip.

It was a little hard to figure out how to check in. No one greeted us so we kind of fumbled around until we caught someone's eye.