We visited during the Black Hills Rally so the hotel was super busy but very accommodating especially with parking! They had a large area roped off for the bikes but tried to accommodate all of the trailers as well. The rooms were nice and comfortable and all of the staff was super nice. We ate at the restaurant in the hotel every morning. They offered a buffet but we ordered off the menu and it came super quick. Ate in the bar one night but this hotel is conveniently located so you can walk to about any restaurant you want downtown. They had mexican, italian and more. I think we tried them all. I hope we can eat at the restaurant in the hotel next time. It was only open on the weekend due to staffing issues.

I honestly can't think of anything that needed improvement. Front desk was nice and helpful. We were able to get a mini fridge delivered to our room which was super helpful to have cold drinks in the room.

Location is fantastic. Front desk was very helpful. Downtown was great - plenty of restaurants after a day of riding and sightseeing. Would stay here again.

When we checked in- we asked if a refrigerator was in the room. They said one was available but $10 per day. Huh? Pay $10 per day for a fridge? When we got to the room ( 10 minutes later- we saw one was already in the room). When I asked about this - they said they called to have one in our room when we checked in. Huh? Within 10 minutes, someone stopped what thy were doing and found a fridge and plugged it in within 10 minutes of me entering the lobby? Sounded a bit strange to me, but we needed the fridge. We were riding two motorcycles and had water vests ( keep us cool in the summer) while riding - and wanted them to be cold when ready to ride each day.

The staff were friendly. We brought 3 large dogs with us, and the staff didn't mind and enjoyed them. They were helpful when we needed a pack n play crib for our baby as well. They brought it up to our room promptly.

I wish there was a better potty place for dogs. Maybe there was on the back side of the building, and I never knew? I saw multiple dogs at the hotel, but we had to walk them across the parking lot to a small strip of grass. Not a big deal, but could have been better.

Room was nicely furnished. I really liked the chair next to the bed - very comfortable for reading. I also really liked the blinds on the windows. Staff was very friendly and helpful. I appreciated the convenience of the airport shuttle.

Noise from the street/ club - I was on the third floor. Also bathroom was dated as was the wallpaper and wall art in the room. Would have been nice if hair conditioner was also provided. Also unwanted noise from the adjoining room...

Great room, loved the different pillow choices (soft to firm), and its central location. Very friendly staff.

The room window was not insulated well; it did not protect against winds/cold temps (when the wind blew, it gusted in the room, too). Thin window also didn't shield against road noise outside. We came in the winter, so that's why it stood out. In other seasons, it would probably be totally fine. 😊

Clean, nice especially for the price. Pet friendly without a crazy cleaning fee. Has a 220w outlet for EVs. Was able to use the adapter my tesla mobile charger came with. Started my day with 100% battery. Really makes a difference when you don't have to hit a charger first thing in the morning and you can just get on the road.

Pet friendly room was on the 3rd floor, turns out my heeler mix does not like elevators 😂

The hotel picked us up from the airport which was really handy. They also stored our luggage the next day while we had some time to kill in RC. The room was comfortable and big with two double beds and good value for money.

The lighting in the room was weird, like there was no main overhead light so it was a bit dark. Also we found the bath/shower a bit hard to use. There was a bath but no plug so we couldn't use it. We didn't mention it to the staff as we were only staying one night so wasn't a big deal.

The hotel was great and located near plenty of good food choices. The hotel was clean and in a good area. Rooms were nice and beds comfortable. Easy access for our trips

The only thing that I didn't like was the noise outside with the trains. This is not a knock on the hotel, but more so the State. The trains that run in the area have to let their horns off each time they come to a crossing. Why because the State doesn't put in the proper equipment like gates that block the street. If you have ever seen the movie My Cousin Vinny you will know what I mean.

Location! All of historic Downtown was in walking distance. Also loved the decor and the size of the rooms. Food at the Lounge and Enigma was excellent. Great entertainment in the Bar on Friday and Saturday. Staff knowledgeable and helpful. Shuttle to and from airport on time and professional.

Only problem was with the room next to us but Hotel assisted.

Staff was helpful, rooms were clean and they cleaned them during our stay, which you don't find much anymore. We paid for breakfast one morning and it was delicious with a friendly staff!

On the booking site there is a photo of the dance hall and it looks like a pool. So we had thought that the place had a pool and the kids were disappointed. The photo should be labeled or taken down.