This is an older property that was completely remodeled in the early 2020s and looks brand new. It’s just off I-75 but there’s no road noise. Downtown Cleveland and Lee University are 10 minutes away. The free breakfast is consistently good. The staff is very nice and helpful, and i appreciated their help with tech issues.

Nothing

This older property was completely remodeled in 2022 and looks new. The room furnishings are nice and the king bed is comfortable. My room was perfect for a solo traveler or a couple but would be too small for a family. The free breakfast is very good, with scrambled eggs, sausage, oatmeal, waffles, cereal, pastries, juice, and coffee. The staff is very nice and helpful. The property is well located, just off I-75 exit 25 and 10 minutes from downtown Cleveland or Lee University. I traveled to visit family for Thanksgiving and will stay here again next time I come back.

While I didn’t use the business center, it consists of one computer in the lobby. I’m don’t recommend this property for business travelers.

It is super easy to get to from the highway - ideal to break up our trip from Florida to Michigan. Rooms are wonderful, breakfast is good and the person at the front desk was super helpful!

The TV was a bit tough to navigate because you have to point the remote control to a box behind the TV to make it work. Not the best solution in my opinion but doable 😊

Clean, comfortable room, quiet hotel. Breakfast was good, albeit just a standard selection.

HVAC mini-split was not overly comfortable - too wide a range to keep the room temp stable. It always got too warm before getting too cold. Also, my new car got a door ding in the parking lot :-(. That's not the hotel's fault though.

The staff was helpful and friendly. The check in was quick and easy. They greeted us when we came in and checked on our comfort every time we passed the desk.

Through no fault of our host we were unable to checkout of our room a day early. We were able to leave, of course, but the booking agency was difficult to contact and we had to check out without receiving any credit for the additional day. I will probably book directly with them and bypass the agent next time.

Close to i-75. Ample parking for towing trailer and could just pull around building...no backing up!! Staff was friendly. Nice breakfast and clean room.

Thought a little pricey. Wall switch in bathroom would not shut off vent fan.

The room was comfortable and clean. The breakfast was warm, welcoming and delicious 😋 Indoor rooms, rather than doors that open to the parking lot. I feel somehow safer this way. I loved that it is right off the highway, which was good for me on a long road trip.

I loved everything, but if you are looking to improve something, I would say offer flavored creamers. I had my own with me that I used. But I have stayed at other Best Westerns that offer it.

We stayed here for a couple of nights to do some motorcycle riding in the mountains. The guy at the desk was super nice. The room was very nice also and very comfortable after a day of riding. The shower was hot and had plenty of power. That’s pretty important to us. Overall it was a nice play to stay.

It was a great room. Lots of good things. Breakfast was really good. It was a spacious room with great water pressure. Front desk clerk was really nice. Only bad thing was the price. A little high for our budget but we were traveling because of a death in the family.

The price.

Everything was clean and not cluttered with useless or broken items.

Would have liked a few extra light blankets. We had two small boys and they wanted their own blankets due to the late time of check in we didn't bother housekeeping