It was clean and quiet. Met my needs and perfect price. Rented 2 room wished I got a discount but no biggie. Seen a couple shopping carts 🙄but that’s should be taken back to store from the guest that used it.I used it later to push my niece in for a ride…it was hilarious considering she’s 40 years old lol. But other than that it was clean in and out.

The grocery cart left from a guest who showed walked it back to store I used it later to push my niece in for a ride…it was fun considering she’s 40 years old lol So we took advantage of the carts

The property was easy to find. Staff was very friendly (even though he had several people in the lobby). The room was clean, and welcoming! The pool area is very nice as well.

The property has an old car with the windows busted out parked in the area of our room. The room reeked of weed. The Cable TV isn’t clear at all and kept going in and out. The property has the potential to be extremely nice, but it seems no one cares enough to make it that way.

The office was very helpful ..

The housekeeping can't speak any English but otherwise I was alright with everything.. I feel that they should clean all the rooms up everyday part of keeping gems down if they don't have enough help hire more help otherwise it was a pretty good place to stay.

price, location and parking available right outside of room/ kind staff/ 24 hour front lobby staff/ beds comfortable/ shower pressure good/ microwave and fridge in room

pool closed for unpredictable amount of time/restaurant closed down /vending and ice machine not available / lots of mud in parking lot/ they did not sweep or mop floors / no late check out ( $10 extra per hour)/ most drawers stuck shut

I was given the quiet area I requested. The renovations are allowing for a better cosmetic look.

Lacking in “customary” items, plastic cups, box of tissues,hair dryer, iron, coffee pot. The renovations should not be just cosmetic but more effective. The tub leaked water all on the bathroom floor.

No breakfast available since COVID-19 killed all of that everywhere. Staff were courteous and polite. Great value for family of four. Great location in Tyler. Close by to everything useful and fun.

Breakfast is always good to have. Better coffee maker would have been nice with more selection. The linens had an odor but it was nothing unbearable. An ice machine would have been great too.

I mean it's a nice hotel. Not bad prices, they have a nice size pool. Rooms were nice and big, location is the best. Food all around you. It was perfect for Me. I'm giving them a four star. Five star if they had breakfast. But they do not.

No breakfast

The location was great. Nearby everything my group wanted to do. Friendly staff. Check-in and check-out were seamless. The room was exactly as advertised. If I were to return to Tyler I would stay here again! Great value for what you get!

Hard to get a hold of a staff member before my check-in date to see if I could get into the room an hour early for a wedding I was attending. Slight construction noise was happening outside our room. The bed blanket in the room had a slight smell to it, but not that big of a deal. I still had a great stay.

How customer service was fast and easy to get into room .

Housekeeper didn't come by everyday , they still dont serve breakfast and you can't do laundry still everything still closed

I was nice and the staff was friendly

They didn't bring you clean towels and sheets but once a week and the pool wasn't open