we were here for our dachshund’s spine surgery at the only Neuro vet hospital nearest us - the Bush Neuro Vet hospital is Richmond. we live on the outer banks. we picked the hotel because they allowed 3 small dogs and were located directly across a huge park (where the Capitol building is) so we could easily walk the dogs. the staff was amazing - the people that checked us in - the valet - the cleaners - All attentive and super friendly and compassionate for our dogs major surgery. just a great stay over all. the room was huge - like a small apartment - wife loved the soft mattress - the 2 flatscreens - comfy sofa, kitchenette- and luxury master bath shower. very clean - comfortable- and easy. we loved it. we were about 5-10 minutes walk from lots of places to eat and 15 minutes from the vet hospital.

the restaurant was only open for breakfast due to staffing issues - which is the new norm now for the next few years. we were hoping to have access to this since we knew we’d be stuck in the room for at least a day nursing our pup recovering from surgery. but - we used door dash and were not phased by the closure.

Very unique and large rooms. Beautiful bathroom. It was the best hotel I’ve stayed at in Richmond. The people at the front desk and valet guys were very friendly and helpful.

We had a bad experience with the waitress in the restaurant. She was dreadful . I have a feeling this was her usual approach to her job so we won’t be the only guests to have dealt with her. It ruined our visit. I don’t think it would be fair to give a bad review for the hotel based on this one employee.

Older, recently renovated building with a great, eccentric collection of artwork throughout the lobby halls and rooms. Great location downtown, especially if you're there for a show (like we were). The staff was especially friendly and made us feel welcome right away. Everything felt safe and even though it's not a new facility, you can tell there was a lot of care taken to give it a unique look. Would certainly stay again!

Please keep in mind, this is an older property so don't expect the flashiest of everything, but it's nicely designed and really reflects the city it's in. Perhaps one critique would be how awkwardly small the elevators, but my crew got a good chuckle out of it, and is a peek into the hotels former life.

We loved the room size, location of the hotel and comfortable beds.

The first night we arrived (Sunday), the front desk person and valet were professional but not friendly. It seemed like we were inconveniencing them. Also, the shower in the room was tricky. It was challenging to get the water hot or colder at times. There was a slight chemical smell in the hotel hallways. The staff and valet the last day of our stay (Wednesday) were much friendlier and more approachable.

The staff was extremely friendly and helpful. We booked two Roomy Queen suites and they were so perfect for a larger group. We loved having the living room area as an additional space to hang out and get ready.

When we first arrived, the air conditioning was not properly working in the living room areas of our two rooms so we had to call maintenance to fix it. They came super quickly and helped us turn it on so that it blew at a comfortable temperature.

The room was HUGE. The valet man was so kind and caring. 😊

The elevator was sooo tiny. Almost got stuck in it with our bags. We were given a map with restaurants but the address to the one we wanted was wrong. It wasn't until we drove all around and tried to find something else, 6 stops, that we learned we could've walked to it had the correct address been on it. It was 9 pm and everything was closing. We told two people at the check-in desk that night and the next morning checking out and hardly an apology and neither said they'd fix it for the next people. Hopefully they do. So unnecessary for a wild goose chase late at night. We didn't feel we were heard when we explained the first time and hardly the second.

We stayed at The Commonwealth for 2 nights in August, 2023. We drove and used their valet parking for our car. The valets were very nice and accommodating. The location of the hotel is really cool because it is so close to the main green square in Richmond near the governors mansion and the Virginia State Capitol. The location is also nice because where you drive to check in or get the valet is off the Main Street with no traffic and annoyances. The lobby is small but since the building is so old I'm sure it seems small by today's standards. The check in was easy and nice. The elevators are also very small as if they are still the ones from the 1920's. I thought it was cool. All of the rooms have an art theme and are cleverly named. We had a two queen room and it was HUGE. The room off the main door is like a small living room with a huge long desk and a big TV, couch and chairs. In a completely separate room are the two beds and another big TV. Bathroom was nice but probably the only area that might need a little improvement. The tile in our tub had cracked and it looked like a hair (which is never good to see). It ended up being a crack in the tub. We didnt eat at the restaurant but it looked quaint. One thing the hotel might do better is to provide a little more information about when the restaurant is open. I was never quite sure even if breakfast was included in our rate or not. Anyway, overall it was a good stay. If the hotel could add some type of larger pantry for late night snacks without going out that would be nice. The current "Pantry" doesn't give off the vibe of a 4 star hotel. The cleanliness was good. Keep up the good work.

The only minor thing was the inadequate pantry for late night snacks, water, etc.

The check in was painfully slow in that, for at least 20 minutes, notwithstanding the 2 check-in desks, there was only one person checking people in. There were 4 check-ins in front of me and it took almost a half-hour to do so. Also, it took about 25 minutes to get my car returned from valet parking, even with only one person in front of me. The valet was, however, extremely polite and friendly!

The staff were super friendly and welcoming. The room was gorgeous. Comfortable bed. Loved the shower and the products. The restaurant was delicious! Maria was wonderful. Appreciated the decaf coffee option. We didn’t bring our dog, but I love that it’s pet friendly!

We wished that breakfast was offered a little later on Sunday! We slept in on Sunday and missed breakfast!

The rooms are very spacious and like a fancy city apartment, minus the kitchen. We felt very glamorous and comfortable. We all slept so well. The valet was super friendly and the concierge gave us a nice list of local restaurants that we walked to for each meal. Location is fantastic!

A maintenance issue needed addressing, with tub drain and handle broken, but we reported it. The A/C units rattled loudly, but it wasn't a big deal. Some people might have trouble with the occasional road noise.