The break fast was great with a variety of options including cereal, oatmeal, bacon and eggs, and pastries. Something for everyone. There were a variety of beverages too that anyone could want from orange juice to coffee and tea.

I felt the beds were too firm, but that is just my personal opinion. I like soft mattresses. I had a lot of trouble sleeping but I don't really blame the hotel. I always have trouble sleeping in new places. The comforter was very thick for summer and it had a bed sheet attached to it. I've never seen this before but it was hard to just pull the comforter back if too hot. I kept getting tangled up in the sheet.

The hotel was not fancy, but immaculately clean with a comfortable bed. Large bathroom, many choices on the tv. The staff was excellent. And the breakfast was exceptional compared to other hotels I've stayed in.

I heard that the hotel has been bought by a new owner and will be undergoing renovations. People like the breakfast and meeting area so I hope they will leave it alone. Pray it does not become another square, grey, boring hotel that millennials seem to love.

Quick story. We came to Elkins WV for an impromptu wedding for our son and his fiancé because of a severe family medical situation. One thing after another seem to go wrong with the information that was given at the courthouse and the wedding almost didn’t happen. The hotel staff went over and above to help, specifically Mrs. Elaine Douglas and Mr. Chip Friddle, by calling everyone they could think of to help. Mr Chip ended up contacting an old friend that is a minister. Mr Bobby Benavides agreed to help out because of the situation. Mrs Douglas offered the awesome lobby for the ceremony because of the weather and the wedding happened after all with the help of Mrs Liz Simmons. No words can express how greatful our family is for this generosity. The hotel is very nice, clean and comfortable but the staff made everything exceptional. Thank you again. From The Smith and Galiszewski families.

the beds were nice and soft. never enough pillows though. but that's why we bring our own. service was great. daughter loved having Wi-Fi. room was nice and comfortable. overall great experience. would definitely stay again.

breakfast not so much, it was basic fast-food breakfast high in carb, not diabetic friendly. coffee was great. juice was watered down. overall, not a fan of fast-food breakfast. would be great for someone with a big family and lots of kids.

The breakfast was excellent, and the room was clean. The staff was helpful and friendly. Check out was easy and so was check in.

There was blood stains on the sheets of the first queen bed. The second queen bed in the room was fine. The room above us the people were very noisy, and the people beside us were slamming doors. Made it very hard to fall to sleep.

There was nothing we did not like about this hotel. We travel quite a bit in the US and Europe, and this was by far one of the best hotels we have stayed in. We travel alot between va and ky, and usually like to spend the night half-way. This will definitely be our hotel of choice. Highly recommend this hotel. Hot breakfast was great. Loved everything about this hote.

Nothing

Room was comfortable, breakfast good, the hotel is situated a little odd on the property, but that's just an observation and was not really an inconvenience in my case. Choices for TV extensive, imagine finding RFDTV - kudos.

Overall was very satisfied, but would have liked a lighter weight bedding option.

The staff was amazing. We had an emergency & they let us book another night connected to the original reservation so i could rest after my ER visit. Also the front desk staff was very polite & helpful.

Building is hard to find. They need a bigger sign. Also, on Booking.com, it says there's a restaurant & bar. Those have been closed down. Breakfast was cold & not much to choose from.

I enjoyed my stay here. The staff were very welcoming, the room was very clean and tidy, and the location was very nice. I don’t have any complaints for the place. Variety for breakfast was great. I definitely will come again whenever I plan to visit west virginia again.

No complaints at all.

Excellent. Our stay was 7 days and the hot breakfast choices varied from day to day. Staff accommodated our request to refreeze our ice blocks for the morning we departed.

Convenient parking was limited late at night.