Came to Milwaukee to see family, and for my mother's birthday. Loved that we were near many things in the downtown area. The suite was huge! Perfect for my mom, brother, myself and our dog! Great views and comfortable beds as well! Other hotels and service industries, need to take note, at how this hotel does customer service! Fantastic! There were some hiccups during our arrival (such as a delayed check-in; our room was not ready), but Residences Inn Milwaukee problem solved all of them, and accommodated us! Thank you all so much for the parking and pet fee deductions! Also thank you for being so kind to our dog, with rubs and treats! :-) I will definitely stay here again! The service and care were impeccable! Everyone was nice and friendly!

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I loved the location across from the Riverside. It was great to have a kitchen so we could eat in the room. The free breakfast was a nice bonus. Bonus points for Gerald at the front desk. He is the most patient person I've ever come across in customer service. He went above and beyond for our stay, offering one of our party a wheelchair when he saw the difficulty he was having. Also, the cleaning staff and breakfast host were very friendly and courteous.

The ONLY issue we had was that I had requested a room on the lower level near the elevator since one of our party has mobility issues, and we ended up on the 7th floor, far from the elevator.

The hotel was so beautiful. The room was spacious. I loved the little kitchenette and the full refrigerator. The breakfast was phenomenal! The front desk staff were so inviting and professional. It was nice to be home while being away from home.

I didn’t like the dark garage where we parked but as long as it was secure. I would like to see bigger signs identifying how to locate the hotel from the parking garage.

Everything! Very nostalgic being I used to shop in this hotel turned department store. The breakfast was fantastic! I wanted to stay and eat more but I had a flight to catch. The room was so nice. The kitchenette made this room a home away from home.

The parking was underground but was quite creepy at first but it was very secure and safe

The hotel was clean and the staff very friendly and helpful. The parking, while pricey, was connected to the hotel so I felt very safe leaving my car. The hotel was located right beside the river walk and was a convenient walk to the lake and Art Museum as well as local craft breweries.

So, this is a bit silly. I love that hotels have moved from small bottles to large refillable bottles in the shower providing access to shampoo, conditioner and body wash in environmentally friendly packaging. But why do product makers have to make the labels…i.e., shampoo…in small non-contrasting lettering. They seem to find big enough letters for the brand names. My 60-year-old eyes can no read the labels without reading glasses which I usually don’t wear in the shower.

The room was really spacious with a really good kitchen area. Location was close to downtown shops and attractions.

The breakfast options were limited but still enough food to have a good, big breakfast.

Rooms were very, very spacious! Hotel was easily accessible and in a great area, girl parking was very convenient, staff were wonderful, breakfast included a lot of options. We'll absolutely be back!

Breakfast in the lobby was yummy and plentiful Coffee great Room relaxing and delightful The hotel was just one block from where my sister lived and I walked back and forth easily three times most of the days I was in Milwaukee And the TV selections were great (sports & news) for me

The location was excellent. The room was very comfortable. The view of the river was very nice. The staff was good.

The staff was a bit distant. They were courteous and professional, but they could have been friendlier.

i’ve stayed at/been to this hotel three separate times and i love it each time!! the inside of this hotel is BEAUTIFUL. i love the high ceilings in the suite rooms. the staff were very friendly also!

the parking is rather pricey and it’s hard to find public parking, but that’s a given with this hotel being downtown.