By the far the best hotel experience my family and I have ever had. From pre arrival with Colleen being so helpful in helping us book our scenic float trip, on arrival being greeted by the super friendly doormen who helped us with our luggage and were always there to help us if there was anything we needed. Every single member of staff was faultless I cannot speak more highly of them. The rooms and hotel were decorated so thoughtfully, the beds were incredibly comfortable and the location was superb. All in all could not recommend your hotel and staff more highly thank you

Fantastic staff - always with a smile and ready to help and accommodate - helping us with organizing our stay was a blessing. Loved the lodge vibe and the free cookies and coffee in the afternoons. If not the best, one of the best restaurants we ate at in Jackson Hole. Loved the hot tab in the winter. Loved the complements in the room.

For the price of ~$900/night, I expected a more spacious room and bathroom. The room barely fit our luggage and the shower was tiny and barely fit a single person. The hot tab was fun, but letting children in did not lend itself to the peace and quiet one would hope for. The spa was good, but at $375/person + 22% mandatory tip I expected more (e.g., sauna, more comfortable head rest, not sitting next to a door that people would open/close, etc.). With that much per night, I'd have hoped for a complimentary valet rather than $25/day.

Beautiful hotel. Rooms are fabulous. They’ve done a great job rebuilding and refurbishing. Rooms are personalized with artwork. Lovely break out terrace areas with fires. Didn’t try the spa although it is limited to a hot tub and treatments. No sauna or steam room. The restaurant was tremendous, great food, some minor issues, they ran out of tea bags (the real type) and sparkling water. Also OJ on the Sunday ended up cartonned not fresh pressed, which at $12 a glass was a bit steep. The issue of course is price. This place is expensive. We were hitting over $300 a night for two for evening meal with wine and service. But it’s possibly the best place in Jackson for fine-dining. I heard from locals there were two fine dining restaurants. So we tried the one across the green from there, 2 minute walk, but felt the Rusty Parrot was better. But of course, outside fine dining you have the choice as there is plenty within easy walking distance. In summary, fabulous, thanks to all the very well trained staff, really enjoyed our stay! Loved Jackson too.

It is expensive. And for the price for dinner/breakfast you expect absolutely top service. Just a couple of issues, they got my meal wrong one night, no real OJ one morning and out of English breakfast tea which is completely uncivilised. (Huh, try running out of coffee see what it feels like!) Luckily we had some PG Tips in the suitcase as you do. But the staff really went out of their way, all well trained and rehearsed too.

We recently had the pleasure of staying at a new hotel in Jackson Hole, and it was an exceptional experience. From the moment we arrived, the warm welcome from the staff set the tone for a relaxing getaway. The lobby was beautifully designed with a rustic yet modern aesthetic that perfectly matched the surrounding landscape. The room itself was spacious and well-appointed, featuring large window and balcony that offered stunning views of the mountains. The bed was incredibly comfortable, ensuring a restful night's sleep after a day of exploring the area. I particularly appreciated the thoughtful amenities, such as a coffee maker and a cozy seating area. The hotel also provided easy access to nearby hiking trails and was conveniently located just a short walk from downtown Jackson, where I found charming shops and galleries. The staff was knowledgeable and eager to recommend activities, making my adventure even more enjoyable. Overall, our stay at this new hotel in Jackson Hole exceeded all expectations. The combination of exceptional service, comfortable accommodations, and a beautiful setting made for a memorable trip. I can't wait to return and explore more of what this stunning destination has to offer!

Slippers.. they should be disposable

We stayed here as a family in August 2024. Rusty Parrot like other parts of Jackson was destroyed in a fire a few years ago and was completely rebuilt and reopened on Ist July 2024. So please disregard older photos The new hotel is stunning and very high end with an up market Wild West vibe. Lots of exposed stone and wood Lots of nice art on the walls and stunning bronze sculptures throughout the hotel Fabulous staff always attentive and keen to help. This is an expensive hotel to stay at. For us $1000+ per room per night But Jackson is an expensive place to stay if you want to be in Jackson and not one of the low rent motels on the main highway into Jackson. If you can cope with the price I would highly recommend staying here

Apart from the high price of all upmarket central Jackson accommodation there is nothing to dislike in my view.

Our stay at the Rusty Parrot was nothing short of exceptional. The newly renovated Lodge is absolutely spectacular and everything a guest would want in a small luxury hotel. Jennifer,Tammy and Colleen were all so very helpful at the front desk making sure our stay was perfect. They all assisted with reservations at local restaurants and helping us reserve the electric bikes the hotel graciously provides for their guests. The hotel is the perfect location to walk to restaurants or ride bikes to the center of town. The rooms are spacious and the beds are so comfortable with luxury Sferra linen! Homemade warm cookies everyday around 3:00 in the second floor lounge area. Attention to detail at every corner. Glenda and Hannah at the Spa were so helpful in recommending Jaden our massage therapist! Best massage I ever had especially after a few days of hiking in the Grand Teton National Park. The Wild Sage restaurant and bar were amazing. A wonderful place to have a cocktail and relax and meet other guests or just have conversations with Patrick and Hayley. Congratulations to Ron Harrison and his family on reopening this unbelievable hotel. We can't wait to come back and won't be staying anywhere else!

Everything! The rooms, the bathroom, the cleanliness, their food, the location, the beautiful river flowing behind the property. The short drive to the Tetons and the airport. The nicest people! Walking distance to everything. The cute bikes, the cookies the hotel provided. Spectacular! What a gem!

Everything was perfect

The hotel was newly reopened after a major renovation. Our room was very comfortable, with nice linens and amenities. The staff was great, very helpful. We also ate at the Wild Sage restaurant and it was the best meal we had in town. I would definitely go back!

No complaints!

We really like the location, but even more so we appreciated the friendliness of the staff. From the time we checked into the time we left the surface was impeccable.

We loved everything from the exceptional service to the excellent location!

That there wasn’t a bigger room service menu.